Director Automation and Enablement

Pax8 is hiring a Director, Automation and Enablement in the United States to shape how automation, technology, and smarter workflows create capacity, improve productivity, and help our Americas business scale.

Responsibilities

Find the operational friction holding teams back and turn it into a clear portfolio of opportunities; Prioritize based on measurable value, scalability, capacity, and business impact; Represent the Americas in broader conversations around automation and emerging technology; Give a growing team clear direction, priorities, and the environment to experiment and deliver; Bring product discipline through thoughtful backlogs, sprint planning, testing, iteration, and measurable outcomes; Create repeatable ways of working that move the function from individual wins to scalable delivery; Look beyond individual features to understand the complete workflow and the people behind it; Explore where traditional automation, artificial intelligence, process improvement, or a combination can remove unnecessary work; Deliver early, visible wins while building the framework for larger improvements; Ensure what is built actually gets used; Work directly with business teams to understand needs, test solutions, remove adoption barriers, and embed new capabilities; Measure utilization and value; Partner with senior leaders across Operations, Product, Engineering, and other functions to align priorities; Bring informed recommendations to senior and executive conversations; Connect regional innovation with the broader Pax8 approach to responsible, scalable automation

Requirements

Extensive experience across product, operations, technology, automation, or workflow improvement, ideally crossing more than one of those areas; Proven people leadership experience leading small, highly capable teams; Product mindset: outcomes first, clear prioritization, iterative delivery, user feedback, and measurable value; Enough technical depth to understand how solutions are built (coding, automating workflows, working with development teams, or building technology-enabled solutions); Meaningful improvements led that increased efficiency, productivity, effectiveness, or organizational capacity; Understanding of software and product development lifecycles, including backlogs, sprints, testing, releases, and continuous improvement; Comfortable working with platforms such as Jira and Confluence, or comparable product and workflow management tools; Understanding of artificial intelligence and emerging technologies without assuming AI is the answer to every problem; Able to move from process mapping and operational discovery to solution design, prioritization, delivery, and adoption; Confident working with senior and executive stakeholders with competing priorities, making clear, evidence-based trade-offs; Care about whether people use and value a solution; Comfortable when the destination is clear but the route has not been built yet; Valid right to work in the United States

Nice to have

Experience with Lean Six Sigma; Product ownership; Agile delivery; Change management; Microsoft Power Platform; Copilot; Similar disciplines

Benefits

401(k) with Company Match; Medical, Dental & Vision Coverage; Employee Assistance Program (EAP); Employer-Paid Life, AD&D, Short-Term Disability & Long-Term Disability Insurance; Flexible Open PTO; Paid Sick Leave; Paid Parental Leave; RTD EcoPass (eligible Colorado-based employees); Internal development hub; Learning & Development trainers; AI powered tools; Mentorship and cross-continent collaboration