Director, Compliance Product Advisory

Upgrade Compliance is seeking a Director to join its Compliance Advisory function. You will work collaboratively with Upgrade’s Product and Legal teams providing advice on compliance and risk matters as new products and product enhancements are developed. This position has significant potential to scale as Upgrade continues to grow. This position is fully remote within the US.

Responsibilities

Provide compliance and risk management input throughout the entire design, development, and implementation of new Upgrade products and services; Develop creative solutions that allow the business to innovate while still maintaining consumer compliance and effective risk management.; Provide product and compliance subject matter expertise to Upgrade issue management teams; Work with the Product Legal team to evaluate and identify proper solutions to manage risk.; Evaluate regulatory risk, both existing and potential regulatory changes, within a given product framework; Supply guidance during the development and review of various company-wide compliance policies and procedures; Provide key risk and compliance reporting to executive and board leadership; Act as a subject matter expert on consumer financial services laws and regulations; Represent Upgrade on key regulatory, audit, and bank partner issues as needed

Requirements

10+ years of consumer financial services compliance experience; Experience in mortgage, HELOC, or dedicated home improvement lending is required; Effective negotiation skills, a proactive and “no surprises” approach in communicating issues, and strength in sustaining independent views while still being collaborative with business stakeholders; Ability to execute in a fast-paced, technology-driven environment; Ability to analyze risk trends at a macro level, identifying signs of changing risk levels and/or symptoms of process control breakdowns; Excellent verbal and written communication skills and the ability to effectively shift communication styles based on audience; Solid project management, critical thinking and analytical skills; Highly organized and detail-oriented; English is required for all positions

Nice to have

Experience with Credit Cards products are a plus; Prior experience in fintech a plus

Benefits

Competitive salary and stock option plan; Paid coverage of medical, dental, and vision insurance; Flexible PTO; Opportunities for professional growth and development within a rapidly expanding transformation team; Paid parental leave; Health & wellness initiatives