Director, Fraud Risk Oversight

The Fraud Risk Oversight team works in close partnership with 1st line Fraud Operations teams and Business Units across the firm to develop and enhance overall fraud risk management framework. As a Director, you will report to the Head of Fraud Risk Oversight and play a key role in developing and leading critical components of the program, including risk governance, incident and issue management, and risk assessments. You will collaborate extensively with Fidelity’s risk organization, first line fraud teams and business groups, providing subject matter expertise to support the development of a robust Fraud Risk Management program.

Responsibilities

Provide independent risk oversight and challenge to 1st line fraud and operational functions.; Conduct independent risk assessments on fraud risk management processes and controls, identify control gaps and enhancement opportunities, and provide recommendations.; Coordinate fraud risk incident management, including assuring end-to-end risk remediation.; Partner with stakeholders in development of fraud risk metrics/KRIs, risk appetite/tolerance management, and supporting taxonomies and reporting.; Fraud risk advisory support in the development of new products, services, and key business projects.

Requirements

Familiarity with Fraud Risk threats and control approaches across prevention, detection, surveillance, and response.; Solid experience conducting risk assessments of business processes and controls, including evaluating current-state risks and control design/effectiveness, identifying gaps or issues, and developing actionable remediation plans; Strong knowledge of Operational Risk Management practices and approaches – including best practices related to process/risk/control framework implementation, operational risk assessments, incident management, control validation strategies, as well as the implementation of Key Risk Indicators and reporting to drive effective risk governance with business partners.; Excellent social skills including succinct written and verbal communication.; Ability to build and maintain collaborative working relationships with partner teams.

Nice to have

Preferred at least 10+ years of industry experience in roles such as Fraud Management or Operational Risk Management roles with a Fraud / Risk Management component at complex financial services institutions, e.g. brokerage, wealth management, banks or fintech companies; Project management skills preferred.

Benefits

bonus or other variable compensation; comprehensive health care coverage and emotional well-being support; market-leading retirement; generous paid time off and parental leave; charitable giving employee match program; educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.