Director of IT

We are seeking a dynamic and experienced Director of IT to oversee and manage our DevOps and IT strategy. The ideal candidate will have a strong background in networking, infrastructure management, AWS cloud services and cybersecurity. This role will be pivotal in maintaining and enhancing our IT systems to support our business operations and growth. The Director of IT is a hybrid position (onsite 2-3 days per week) and reports to the VP of IT/IS.

Responsibilities

Develop and implement IT strategies aligned with the company's scaling goals; Lead and manage the IT team, fostering a culture of excellence and continuous improvement; Oversee the design, implementation, and maintenance of the company's cloud infrastructure and set it up as a service for the organizations; Ensure the reliability, security, and efficiency of networking systems; Manage network configuration, performance monitoring, and troubleshooting; Oversee the setup, configuration, and maintenance of servers, storage, and other infrastructure components; Implement and manage disaster recovery and business continuity plans; Design and manage AWS cloud infrastructure, ensuring scalability, performance, and security; Oversee the strategy, deployment and management of AWS services, including EC2, S3, RDS, and VPC; Optimize cloud resources for cost-efficiency and performance; Implement and manage cloud security policies and procedures; Ensure IT security measures are in place and regularly updated to protect against data breaches and cyber threats; Ensure compliance with industry standards and regulations, including HIPAA, SOC 2 and other relevant guidelines; Conduct regular security audits and vulnerability assessments; Lead IT projects from conception through completion, ensuring they are delivered on time and within budget; Collaborate with cross-functional teams to support IT needs for various initiatives; Manage vendor relationships and negotiate contracts for IT services and products; Oversee the IT support function to ensure timely resolution of technical issues and maintain a high standard of service satisfaction; Maintain an inventory of IT assets and manage lifecycle processes; Implement IT policies and procedures, ensuring staff adherence

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field; Minimum of 8 years of experience in IT, with at least 3 years in a managerial or leadership role; Extensive experience with networking technologies, infrastructure management, and AWS cloud services; Proficiency in networking technologies (LAN, WAN, VPN, firewall, etc.); Strong knowledge of server and storage systems, virtualization, and data centers; Expertise in AWS services, architecture, and best practices; Experience with IT security protocols and compliance standards; Excellent leadership and team management skills; Strong problem-solving and decision-making abilities; Effective communication and interpersonal skills; Ability to manage multiple projects and priorities in a fast-paced environment

Nice to have

Master's degree; SOC 2 preferred

Benefits

Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision; Open, transparent culture that includes weekly Town Hall meetings; The ability to indirectly or directly change the lives of hundreds of thousands patients; Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%; Extremely generous Family Bonding Leave for eligible employees (16 weeks, paid at 100%); Supplemental fertility benefits coverage; Retirement savings program including a 4% Company match; Increase paid time off with increased tenure; Latest and greatest hardware (laptop, lab equipment, facilities); Free daily on-site lunches provided from top eateries; A variety of perks on campus (state of the art gym, restaurant); Free on-site EV charging (compatible with all EVs, including Tesla); Competitive base pay; Opportunity for professional growth; Industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave etc.)