Director of Risk Management (0941) - Risk Management, Office of City Administrator

The Director of Risk Management is the executive leader of the City and County of San Francisco's Office of Risk Management and serves as the City's principal advisor on risk management, insurance, and contractual risk transfer. Reporting to the City Administrator, the Director leads the development and execution of a comprehensive Citywide risk management strategy that supports informed decision making, protects public resources, strengthens organizational resilience, and enables the effective delivery of public services.

Responsibilities

Lead the City's enterprise risk management strategy, including identification, assessment, mitigation, monitoring, and reporting of significant and emerging risks; Establish Citywide risk policies, standards, frameworks, and performance measures and integrate risk considerations into major decisions and initiatives; Serve as the City's principal risk advisor to the City Administrator, Mayor, Board of Supervisors, City Attorney, commissions, department heads, and other senior leaders; Advise and coordinate with departments on complex risks and promote consistent risk management practices across the City; Direct the City's insurance and risk-financing programs, including commercial insurance, self-insurance, and insurance strategies for capital projects; Lead negotiations and manage relationships with insurers, brokers, consultants, third-party administrators, and other professional service providers through the department's $50M annual insurance budget; In partnership with the City Attorney's Office, establish Citywide insurance requirements, indemnification provisions, and contractual risk-transfer standards; Advise departments on complex contracts, procurements, leases, permits, claims, and other matters involving insurance or risk transfer; Lead, facilitate, negotiate and settle insured claims processes through collaboration with insurer claims representatives, legal counsel, City departments, and the Office of the City Attorney; Monitor legislative, regulatory, legal, insurance-market, and other developments affecting the City's risk profile and recommend appropriate action

Requirements

Possession of a baccalaureate degree from an accredited college or university; Four (4) years of managerial experience in risk management, commercial insurance, public finance, internal audit, regulatory compliance, or law, of which all must include supervising professional staff; Resume and cover letter required at time of application; Applicants must meet minimum qualification requirements by the final filing date

Nice to have

Executive-level strategic leadership and the ability to operate effectively in a large, complex, decentralized organization and manage the day-to-day operations of a core team; Ability to design, implement, and continuously improve enterprise risk management frameworks and programs; Exceptional analytical ability and judgment in complex, high-profile, sensitive, or rapidly evolving situations; Effective executive presence, communication skills, and political and organizational acumen; Ability to build trusted relationships with executives, elected officials, attorneys, finance professionals, City departments, insurers, brokers, consultants, and other stakeholders; Experience leading organizational change, modernization, and continuous improvement; Ability to lead collaboratively and influence outcomes without direct authority; Unwavering integrity, discretion, professionalism, and commitment to public service