Director, People Business Partner - GTM

Pendo's People team connects business strategy to the people systems, decisions, and leadership practices that help the company scale. The Director, People Partner GTM owns the people agenda for Pendo's Revenue and Marketing organization. This role leads a small global team of People Partners, carries a direct client portfolio, partners closely with GTM leadership, and drives workforce strategy, organizational design, talent development, performance management, employee relations, and people analytics for the business. This role is based in our Raleigh office.

Responsibilities

People strategy: Translate Pendo's People roadmap into a 3 to 6 month business unit plan for the GTM organization; Team leadership: Lead a small, globally distributed team of People Partners supporting Revenue and Marketing; Workforce planning and hiring: Lead forward-looking workforce planning for the GTM organization; Succession and organizational design: Build and maintain succession plans for critical GTM roles; Talent development and retention: Partner with GTM leadership to identify, develop, and retain high-performing talent; Performance management and employee relations: Manage the performance management cycle and other People programs; Manager development and consultation: Serve as a trusted advisor to GTM leaders and managers; People analytics and insights: Use Workday, Pendo's analytics tooling, and AI-assisted workflows to surface attrition trends, engagement signals, and talent pipeline data

Requirements

10 or more years of progressive HR business partner experience, including at least 5 years embedded in a GTM organization within a fast-moving, high-growth tech environment; Demonstrated track record partnering with VP and C-level GTM leaders on talent strategy, workforce planning, and organizational design, with measurable business outcomes; Experience scaling enterprise sales organizations, including exposure to complex sales cycles, incentive programs, and the MEDDPIC process; 3-5 years of experience leading a team of People Partners or HR professionals, ideally across global regions; Deep, hands-on experience independently managing complex employee relations matters, including investigations, corrective action, performance management, and separations; Strong written and verbal communication skills, business acumen, and change management experience; Active use of AI tools to accelerate HR workflows, with the ability to describe specific use cases, what they replaced, and the productivity impact

Nice to have

Experience supporting international GTM teams, particularly in EMEA or APAC; Strong ability to operate across a Center of Excellence model, knowing what to own, what to influence, and how to partner effectively with Total Rewards, Talent Acquisition, L&D, and DEI; Comfort operating in fast-moving environments where organization design, priorities, and stakeholders can change quickly, with a willingness to roll up your sleeves and solve ambiguous problems; Familiarity with Pendo, Salesforce, or similar GTM tooling that provides context for how Revenue and Marketing organizations operate; Prior experience building manager development programs or retention frameworks; Workday proficiency, including the ability to pull data, run reports, and navigate the system without support

Benefits

Highly competitive, employer-heavy coverage in the United States; $0 premium options; strong 401(k) match; equity; flexible time off