Director, People Partnering - GTM

At Multiverse, People Partnering is a driver of commercial performance, not a support function. This role partners the GTM organisation (Sales, Customer Impact, B2B Marketing, Revenue Operations and Enablement). The role works directly with the CRO and his leadership layer, operating as both advisor and operator: helping leaders make better decisions and making sure the fundamentals are genuinely excellent underneath.

Responsibilities

Partner the CRO, Sales SVP and their leadership teams on performance, productivity and team effectiveness; Translate commercial targets (pipeline, attainment, retention, revenue per head) into people plans that move those numbers; Coach managers on performance, decision-making and holding a high bar; Challenge senior leaders directly when the call is wrong; Shape GTM org design, role clarity, levelling and spans in service of efficiency, not headcount growth; Partner with Revenue Operations, Reward and Finance on comp structures, quota and incentive design; Bring rigour to headcount decisions by justifying every role against commercial return; Own performance cycles, calibrations and promotion decisions across GTM; Move early and decisively on performance management and build manager capability to do the same; Build succession depth in a function where key-person risk is real; Run complex ER and restructure work with sound judgement and clean execution; Apply policy pragmatically and consistently in a fast-moving, commercially pressured environment; Use AI to take the operational load out of partnering

Requirements

Has partnered a quota-carrying sales organisation, not just 'commercial' teams generally; Has been through an efficiency inflection, not only a growth one, and helped leaders take cost out of an org without breaking revenue; Is fluent in GTM numbers such as ramp time, attainment distribution, revenue per head, regretted vs non-regretted attrition, and cost of sale; Handles complex performance and ER situations at volume, at pace, with judgement that holds up under scrutiny; Does not shy away from difficult but right conversations while balancing relationships; Is highly organised and detail-oriented; Already uses AI in their own workflow and can show what they have changed in the last six months

Benefits

27 days holiday plus 5 additional days off (1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year); Private medical insurance with Bupa; Medical cashback scheme; Life insurance; Gym membership and wellness resources through Wellhub; Access to Spill mental health support; Hybrid work (three days per week in the office for most roles); Work-from-anywhere scheme for up to 10 days per year; Weekly catch-ups, seasonal celebrations and a stocked kitchen