Director, Process Owner (Source to Pay)

The Finance Transformation Office (FTO) drives the modernization and optimization of Workday’s global finance function. At the heart of this effort is the Finance Process Ownership team: responsible for governing and transforming the end-to-end processes that enable scale, control, and efficiency across the Finance organization. By integrating strategic process design with technology innovation, automation, and continuous improvement, this team ensures Finance operates with simplicity, accuracy, and insight. This empowers Workday to be its own best Customer Zero. We are seeking a Director, Finance Process Owner (Source to Pay) to lead the optimization, governance, and transformation of Workday’s global Source to Pay value stream.

Responsibilities

Drive delivery of transformation program workstreams, ensuring alignment with program success metrics such as cycle time optimization, procurement savings, spend compliance, supplier performance, AI-enabled process adoption; Define, maintain, and evolve global end-to-end process standards for the Source to Pay value stream, including supplier lifecycle management, requisitioning, sourcing, purchasing, receiving, invoicing, expense management, and payment execution; Establish governance frameworks that create clear ownership, consistent controls, and seamless handoffs across Procurement, Finance, Treasury, Tax, Legal, and business stakeholders; Partner with controllership, internal audit, tax, and compliance teams to ensure process integrity, SOX compliance, audit readiness, appropriate segregation of duties, and adherence to global regulatory and policy requirements; Champion an efficient and scalable supplier experience across onboarding, data maintenance, purchase order collaboration, invoice submission, payment inquiries, and issue resolution; Identify, prioritize, and eliminate process friction across the Source to Pay lifecycle, reducing manual work, rework, exception handling, and cycle times; Balance global process consistency with local business, tax, statutory, and payment requirements to establish scalable standards that enable growth; Develop and manage KPIs that measure process health and business outcomes, such as requisition-to-purchase-order cycle time, purchase-order compliance, touchless invoice rate, invoice exception rate, on-time payment performance, early-payment discount capture, and cost per invoice; Lead continuous-improvement initiatives that improve spend visibility, policy compliance, working-capital outcomes, and the employee and supplier experience; Partner with Product and Business Technology to design, implement, and maximize scalable, system-driven Source to Pay processes powered by Workday, including intelligent supplier onboarding, guided buying, automated invoice matching, payment controls, exception management, and real-time analytics; Champion, test and pilot new Workday features and AI capabilities across Procurement, Expenses, Supplier Accounts, and Financial Management; Lead and mentor Business Analysts, fostering a culture of curiosity, accountability, process discipline, and delivery excellence; Develop the team’s expertise in Source to Pay design, controls, data, automation, and Workday functionality

Requirements

12+ years of progressive experience in Source to Pay, Finance Transformation, or a related discipline, including ownership of complex end-to-end processes in a global environment; Bachelor’s degree in Finance, Accounting, Supply Chain, Business, or a related field; Deep functional knowledge of supplier management, sourcing, procurement, purchase orders, invoice processing, expense management, payments, and the related accounting, tax, controls, and working-capital implications; Proven experience using or deploying ERPs/Sourcing/Procurement Platforms (Workday Financial Management, Workday Strategic Sourcing)

Nice to have

CPA, CIPS, CPSM, PMP, Lean Six Sigma, or comparable certification; Evisort; Ability to translate complex business requirements, policy needs, and global regulatory considerations into simple, scalable, and measurable digital process flows; Outstanding ability to influence senior stakeholders across Finance, Procurement, Treasury, Tax, Legal, Technology Teams, and Product; Demonstrated success leading teams and stakeholders through digital transformation, moving from decentralized or manual processes to standardized, automated, and insight-driven operations; Strong understanding of financial controls, risk management, audit requirements, and the importance of data integrity throughout the Source to Pay lifecycle; Passion for being a power user and advocate for Workday technology, using internal operational excellence to help refine and influence the product

Benefits

Workday Bonus Plan or role-specific commission/bonus; annual refresh stock grants; comprehensive benefits; Flex Work