Director, Solutions Architect

We are looking for a Director of Solutions Architects to join our Field Engineering team. You’ll be responsible for building and leading a team of pre and post sales Solutions Architects supporting our startups sales organization across the Americas, helping customers ship incredible web and AI products using Vercel, Next.js, AI SDK and v0. You will drive technical excellence, mentor the team, and partner closely with sales leadership to win new business and expand existing accounts. You will report to the VP of Field Engineering. This is a hybrid position based in San Francisco, Austin or New York, with a required 3 days per week in office.

Responsibilities

Lead, develop, and manage the AMER Startups SA team, including training, career development, and compensation; Ensure technical excellence across the pre-sales cycle; Provide hands-on support for key accounts as needed (presentations, architecture reviews, migration plans); Oversee and coach SA engagement on strategic accounts and critical deals; Partner with our engineering org to provide product feedback from the field; Develop repeatable plays from trends your are seeing across your team; Track and report SA performance to Sales and Field Engineering leadership quarterly; Own org planning, staffing, budgeting, and regional recruiting

Requirements

10+ years of experience in Solutions Engineering, Sales Engineering, or similar technical pre-sales roles, with at least 5 years in a formal leadership position; Strong background in web technologies (JavaScript, React, Next.js, Node.js, APIs, cloud infrastructure); Proven ability to lead, coach, and scale technical teams in a high-growth environment; Demonstrated success working with enterprise and commercial customers across diverse industries; Strong understanding of modern software development workflows (CI/CD, DevOps, frontend frameworks); Experience collaborating with Sales, Product, and Engineering teams to drive customer success

Nice to have

Have experience working with Vercel, Next.js, or similar frontend frameworks; Have led SA teams at a high-growth developer tool or cloud infrastructure company; Bring expertise in developer tooling, edge computing, or performance optimization; Are comfortable presenting at conferences, webinars, or large-scale customer events

Benefits

Competitive compensation package, including equity; Inclusive Healthcare Package; Learn and Grow - mentorship and events to build network and skills; Flexible Time Off; Gear needed for role and WFH budget to outfit space