Director, Solutions Consulting

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! This is a full time role that can be held from one of our US hubs or remotely in the United States.

Responsibilities

Build, develop, and inspire talented, hard-working Solutions Consultants and leaders by creating scalable, data-driven processes that drive team and company goals; Partner with Sales leadership to achieve sales targets across aligned regions and ensure successful pre-sales outcomes; Analyze and manage the performance of our AMER Solutions Consulting teams, including influenced ARR and activity metrics; Develop, refine, and scale core SC processes such as discovery, technical qualification and POCs/trials and establish initiatives to continue up-leveling our AMER Solutions Consultants; Act as the technical executive to align with customer executives and stakeholders for relationship building and to help advance open opportunities; Recruit, mentor, and develop the AMER Solutions Consulting leadership team; Leverage customer feedback and outcomes to collaborate with Product and Engineering to shape product improvements; Participate in regional industry events/organizations as a thought leader

Requirements

10+ years in customer-facing technical sales roles within SaaS; 6+ years of management experience, including 2+ years managing managers (not individual contributors) within Solutions Consulting or Sales Engineering; Proven track record of leading and growing high performing teams across multiple timezones and coaching them toward meeting or exceeding performance expectations; Demonstrated success partnering with regional Sales leadership on GTM strategy, iterating based on data and insights; Strong cross-functional influence across Product and Customer Experience; Strong understanding of our technical and competitive landscape; Ability to thrive in a constantly evolving and growing environment

Nice to have

Experience with MEDDICC sales qualification framework; Prior experience managing managers; Prior Figma, design or development experience

Benefits

Equity; Health, dental, and vision coverage; Retirement benefits with company contributions; Parental leave and reproductive or family planning support; Mental health and wellness benefits; Paid time off; Paid sick leave; Holidays; Other leave benefits; Flexible paid PTO; Company recharge days; Cell phone and home internet reimbursements; Lifestyle spending accounts; Sales incentive compensation; Annual bonus plan