Director, Strategic Client Finance

The Director, Strategic Client Finance will serve as the head of finance for a key global technology client relationship (the Firm's largest client), providing senior financial leadership within the relationship's Executive Office. The role will establish and lead the financial governance, operating discipline and reporting required to manage a complex high-value global portfolio effectively.

Responsibilities

Provide strategic and hands-on financial leadership across the global client relationship, including billing, revenue, budget-to-actual performance forecasting, reporting, profitability, and compliance; Establish and maintain robust financial governance, controls, and operating rhythms; Partner with Global Relationship Partner, Finance leadership, Legal Operations and client teams to provide financial insights and support decision-making; Oversee client budget performance and escalate variances as needed; Lead revenue management activities, including work in progress, collections, realization, billing cycles, and revenue leakage; Drive accurate and timely billing and ensure invoices comply with client requirements and outside counsel guidelines; Lead and develop the billing team of three Revenue Controllers and an incoming Finance Manager; Oversee the five-person invoice compliance team and its manager; Strengthen accounts payable and invoice compliance processes; Develop and deliver financial reporting, dashboards, variance analyses, forecasts, and profitability insights for firm leadership and the Executive Office; Prepare ad-hoc financial reporting and analysis; Identify opportunities to simplify processes and improve the quality and consistency of financial information; Serve as senior point of escalation for all finance matters; Maintain a strong understanding of client billing guidelines, outside counsel requirements, and law firm financial operations

Requirements

Bachelor's degree in finance, accounting, business administration, or a related discipline required; Significant experience in finance, accounting, billing, revenue management, or financial operations, preferably within a law firm or professional services environment; Strong understanding of end-to-end law firm financial processes, including billing, work in progress, accounts receivable, collections, accounts payable, and client reporting; Experience managing complex, high-value client relationships at scale; Demonstrated ability to lead and develop finance and compliance teams across multiple functions and geographies; Strong executive presence and communication skills, with the ability to partner effectively with senior attorneys, finance leaders, billing teams, and operational stakeholders; Highly organized, detail-oriented, and pragmatic, with the ability to manage competing priorities across a large, complex portfolio in a fast-paced, matrixed, global environment; Demonstrated commitment to process improvement, operational discipline, service excellence, and continuous improvement; High degree of discretion, professionalism, sound judgment, and comfort handling confidential financial and client information

Nice to have

Prior law firm experience strongly preferred, including exposure to legal billing, client billing guidelines, matter budgeting, revenue management, realization, collections, and profitability analysis; Experience with large institutional or technology-sector clients with global footprints, sophisticated billing and compliance requirements, and extensive local counsel or vendor networks

Benefits

Medical, dental, and vision insurance; Life and disability coverage; 401(k) retirement savings; Vacation time; Leave programs (including parental leave); Performance bonus eligibility for exempt roles