Distribution and Warehouse Manager

We are looking for a WH SME to be a part of team of experts within the warehouse operations, driving & leading WH EWM processes, process design, optimization, compliance, and knowledge leadership pertaining to the warehouse operations. Joining us means being a part of core operation teams who can manage developments & securing an effective understanding, implementation of defined processes, monitoring & controlling, reporting & escalation management related to Warehouse Operations.

Responsibilities

Be part of a team of experts on Warehouse Operations; Driving & leading WH EWM processes, process design, optimization, compliance, and knowledge leadership; Help secure compliance to ISO standards and set company standards; Improve ways of operating, KPI management, and support automation & digitalization; 1st line support to ground team for all WH Ops related issues & concerns; Act as the expert for Warehouse Management Systems; Support system configuration, testing, and enhancements; Ensure correct usage of scanning, RF devices, automation tools; Detect faults, find probable solutions & analyze RCA; EWM process monitoring during warehouse operations; Lead automation projects in various warehouse processes; Coordinate with internal stakeholders in case of issues; Identify inefficiencies and implement improvements; Optimize layout, slotting, and workflow for productivity; Track KPIs such as inventory accuracy, order cycle time, productivity, fill rate; Drive continuous improvement based on insights; Ensure adherence to internal and external compliance standards; Conduct audits for safety, inventory, and process adherence; Train warehouse staff on processes, systems, and best practices; Introduce best practices and industry benchmarks; Reduce cost, improve productivity, and enhance quality; Investigate operational issues such as inventory mismatch, delays, damages; Support & secure EWM ways of working and processes for inbound, outbound, imports, exports, claims, returns & reworks, kanban, quality & inventory; Develop & deploy improvements, simplifications, and digitalization efforts; Support team/cross-team collaboration and knowledge sharing; Perform internal assessments as a team lead; Work with procurement, transport, planning, and IT teams; Align warehouse capabilities with business requirements; Support new project launches or transitions

Requirements

Bachelor’s degree in engineering/science; Minimum 6 years of experience in warehouse management, process & compliances, commercial & taxation; A high level of integrity with character consistent with Ericsson core values of respect, professionalism, and perseverance; Must be empathetic & willing to listen; Customer first approach; Strong knowledge of warehouse processes & compliance management; Strong communication skills to interact with business stakeholders and understand their requirements; Experience of leading and supervising direct/indirect reporting colleagues; Ability to evaluate complex situations and problem-solving skills in business operations; Proactive & continuous learning mindset; Administrative & team leading skills; Supply-chain knowledge; Supplier management; Commercial & taxation knowledge; Excellent interpersonal, written communication and presentation skills; Fluent English written & speaking skills; Willingness to travel up to 10%; In-depth warehouse operation processes & working knowledge; Leading skills; Warehousing process, tools & techniques; Ability to work under pressure

Nice to have

SAP certification; Preferred experience: large scale warehouse operations, drive automation, Power BI & Power Apps