Domestic Assistant

We are looking for an experienced Domestic Assistant in our healthcare division to deliver excellent service of routine planned and periodic cleaning for a Mitie customer. You need to ensure the contract service delivery is of a high standard and meet all SLA agreements whilst adhering to the cleaning schedules. You should be capable of ensuring the hospital has a reputation for its high-quality soft services and where possible to look for opportunities to develop this further. You must build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations. You must always adhere to all Mitie Quality, Safety, Health and Environmental policies and procedures. You will be capable of working to their own initiative where appropriate. You will be reliable and hardworking with a professional attitude. You must have ability to work to a schedule, be a team player and must strive for continuous improvements in service delivery. The ideal candidate would have a cleaning experience however training can be provided. You should have a full working knowledge of all cleaning equipment, materials and approved chemicals used by Mitie.

Responsibilities

Deliver excellent service of routine planned and periodic cleaning for a Mitie customer; ensure contract service delivery is of a high standard and meet all SLA agreements; adhere to cleaning schedules; ensure the hospital has a reputation for high-quality soft services; build positive and productive working relationships with all customers; deliver excellent customer service and seek ways to continuously improve and exceed expectations; always adhere to all Mitie Quality, Safety, Health and Environmental policies and procedures; work to own initiative; be reliable and hardworking with a professional attitude; work to a schedule; be a team player; strive for continuous improvements in service delivery

Requirements

Experienced Domestic Assistant; full working knowledge of all cleaning equipment, materials and approved chemicals used by Mitie; ability to work on own initiative; reliable and hardworking with a professional attitude; ability to work to a schedule; team player; strive for continuous improvements in service delivery; adhere to all Mitie Quality, Safety, Health and Environmental policies and procedures

Nice to have

Cleaning experience

Benefits

Pension; Life Assurance; Cycle to Work Scheme; Employee Shares Schemes; Salary Finance Options; Holiday; Virtual GP; Choices flexible lifestyle benefits; MiDeals high street discounts; Save-as-you-earn scheme; Mitie Matching Share Plan; Mitie Stars; Training and development