Drawback Consultant

As a Drawback Consultant you are responsible for all aspects of a customer’s drawback program. This includes, but is not limited to, collecting and analyzing necessary import and export data, filing accurate and timely claims, acting as primary liaison between customer and CBP and ensuring the overall program’s success and regulatory compliance. Additional duties as assigned.

Responsibilities

Responsible for all aspects of a customer’s drawback program; Collecting and analyzing necessary import and export data; Filing accurate and timely claims; Acting as primary liaison between customer and CBP; Ensuring the overall program’s success and regulatory compliance; Analyze, format and verify all data to process accurate and complete drawback claims and maintenance of those documents; Maintain clear and complete notes of any nuances or peculiarities related to the customer’s data, product identification codes, sets or bills of material, claims or methodology; Understand customer’s duty recovery and service level expectations; Escalate customer, data and claim issues and delays to Department Manager as appropriate; Maintain a “customer-centric” approach with routine updates of claim submissions or data issues that might delay claim submissions; Over-communication versus under-communication

Requirements

Undergraduate degree or equivalent; Knowledge of CBP compliance and drawback rules & regulations; Prior work experience in an international trade compliance and/or Customs environment; Ability to work independently and manage multiple deadlines; Superior technical and computer skills (Microsoft Excel, Access); Detail-oriented with a pro-active and team-player attitude; Ability to multitask and high attention to detail; Excellent customer service skills

Nice to have

Licensed Customhouse Broker preferred

Benefits

Paid Vacation, Holiday, Sick Time; Health Plan: Medical; Life Insurance; Employee Stock Purchase Plan; Training and Personnel Development Program; Growth opportunities within the company; Employee Referral Program Bonus