Duty Manager - Frankston

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising team members, our Duty Managers always lead from the front. Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

Responsibilities

Opening and closing the store and supervising shifts; Offering feedback to the team that's clear, constructive, and inspiring; Assisting in training and onboarding team members; Being a customer service superstar and serving customers at the registers; Keeping shelves stocked with products; Keeping a keen lookout for any incidents or hazards to keep everyone safe; Supporting and guiding team members; Handling customer inquiries; Working collaboratively as part of the store management team

Requirements

Use your initiative to manage and improve our work quality and efficiency; Communicate effectively with colleagues at all levels; Exhibit professionalism, fairness, and responsibility in every conversation; Manage your workload effectively, even when things heat up; Lead by example, promoting a positive team spirit; Offer customers service that's consistently polite and courteous

Nice to have

Full weekend availability

Benefits

Hourly rate of $35.48* + shift allowances; Extensive training and career opportunities; Paid parental leave; Superannuation on parental leave; Up to 5 days paid compassionate leave; Natural disaster leave; Emergency services leave; MyALDI Wellbeing program with discounted access to Fitness Passport and health insurance; Confidential Employee Assistance Program free of charge; Free physiotherapy for non-work-related issues