Duty Manager

Colliers (NASDAQ, TSX: CIGI) is a global diversified professional services and investment management company operating through three industry-leading businesses: Commercial Real Estate, Engineering, and Investment Management. With greater than a 30-year track record of consistent growth and strong recurring cash flows, we scale complementary, high-value businesses that provide essential services across the full asset lifecycle.

Our unique partnership philosophy empowers exceptional leaders, preserves our entrepreneurial culture, and ensures meaningful inside ownership — driving strong alignment and sustained value creation for our shareholders. With $5.7 billion in annual revenues, 27,000 professionals, and $109 billion in assets under management, Colliers is committed to accelerating the success of our clients, investors, and people worldwide.

Looking for a role that fits around your studies while giving you valuable real-world experience?

We're looking for a friendly, reliable, and customer-focused Duty Manager to join our team at Ormiston Town Centre.

This is an excellent opportunity for a student or someone early in their career who is looking to gain experience in customer service, retail operations, and centre management. You'll be part of a supportive team, helping create a positive experience for our customers, retailers, and visitors while developing skills that will set you up for future career opportunities.

This is a permanent part-time position, primarily working weekends and public holidays, making it ideal for someone studying during the week or working part time at 9-18 Hours per week.

Responsibilities

Providing exceptional customer service to shoppers, retailers, and visitors.; Acting as the first point of contact for customer enquiries and resolving issues professionally.; Supporting the day-to-day operations of the shopping centre during your shift.; Monitoring the centre and responding to operational matters as they arise.; Assisting with centre events, promotions, and community activities.; Coordinating with contractors, security, cleaners, and retailers to maintain a safe and welcoming environment.

Requirements

Is available to work weekends and public holidays on a regular basis.; Has customer service, retail, hospitality, or other people-facing experience (preferred but not essential).; Is confident using Microsoft Office and learning new systems.; Has excellent communication and interpersonal skills.; Is organised, reliable, and able to take initiative.; Friendly, approachable, and confident interacting with a wide range of people.; Calm under pressure and able to think on your feet.; Highly organised with strong attention to detail.; Reliable and able to work independently.; A proactive problem solver who enjoys helping others.; Adaptable and comfortable managing a variety of tasks.; A strong communicator with a professional attitude.; Keen to learn, develop new skills, and grow your experience.