eCommerce Requirements Analyst

We’re seeking a driven eCommerce Requirements Analyst to partner with Product Management in translating business initiatives into clearly defined, executable features that power digital commerce growth. This role operates at the feature level—framing business problems, defining customer value, and ensuring alignment between stakeholders and development teams. You’ll bring structure to ambiguity and prepare initiatives for prioritization and delivery in a fast-paced Agile environment.

Responsibilities

Translate business initiatives into epics, features, and user stories; Write detailed, development-ready acceptance criteria; Document business rules, functional requirements, risks, and success metrics; Map customer journeys and operational workflows to identify improvements; Partner with Product, Engineering, UX, and business stakeholders; Support intake and prioritization by assessing impact and value; Ensure teams receive complete, actionable requirements

Requirements

5+ years’ experience as a Business Analyst or Requirements Analyst; Direct experience supporting B2B or B2C eCommerce platforms; Strong understanding of: Product detail pages; Search and navigation; Cart, checkout, and quoting flows; Inventory visibility; Order lifecycle; Account dashboards and self-service features; Proven experience writing: Epics; Features; User stories; Acceptance criteria; Ability to translate business needs into structured, development-ready requirements; Experience documenting: Business rules; Functional requirements; Dependencies and risks; Success metrics; Strong ability to map customer journeys and operational workflows; Experience identifying pain points and recommending improvements; Ability to think through automation, approval flows, and exception handling; Comfortable balancing customer experience with operational realities; Experience working in Agile/Scrum environments; Comfortable participating in backlog refinement and sprint planning; Proven ability to act as liaison between business and engineering teams; Strong stakeholder facilitation and communication skills; Experience supporting intake and prioritization processes; Ability to help assess impact, effort, and business value; Comfortable operating in a roadmap-driven product environment; Must be eligible to work in the US without Visa Sponsorship.

Nice to have

A structured, systems-oriented thinker; Customer-first in your decision-making; Highly accountable and ownership-driven; A strong, confident communicator; Comfortable in a fast-paced, high-visibility environment

Benefits

Healthcare coverage; 401(k); Tuition reimbursement; Vacation; Sick pay; Holiday pay