End 2 End Operations Quality Assurance

You will ensure that the company's operational processes (develop, fulfil, support and source) comply with the quality assurance requirements, standards and internal or third party certification/approvals as defined in the Quality Management System (QMS) and quality plan for hardware/software/services. You will devise and validate the hardware/software/services' control and inspection plan and ensure its proper implementation (using traditional and new methods, e.g. virtual/augmented reality). You will monitor the conformity & attestation status. Where deviations occur, you will be involved in the handling of the non-conformance including analysis of the deviations, monitoring of the corrective and preventive actions, as well as contributing to the improvement of the quality standards. As such, you will collect, analyze, visualize and interpret the relevant process and/or in service performance data using available means (manual and automatic) to identify early process variations and to take effective actions by means of root cause analysis to mitigate and resolve any quality issues by supporting a robust PPS method application. You will provide the evidence of conformity to processes and requirements to Programme Quality Assurance to ensure the satisfaction of customer requirements. In new product / process / service development you will ensure that operational processes' lessons learnt and risk analysis are done early, and that relevant preventive quality standards are used in order to mitigate the risks and that a rigorous Development Plan (multi-functional reviews, maturity gates, ...) is followed. You will implement & operate Prevention Means (such as APQP, DFMEA). In case of software development you will ensure software and data integrity, verify and validate/certify the software and data in compliance with the appropriate standard for its specific application. If applicable (within Procurement Quality), you will carry out supplier development and surveillance, supporting the qualification of supplier manufacturing processes and setting applicable requirements to suppliers. If authorized, you will support the company's certifications and interfaces with external quality authorities (ISO, IAQG, EASA, etc.). KEY DELIVERABLES: Control and Inspection Plan, Product/Service Conformity for a given domain, Non Conformance Analysis and Action Plan, Supplier and Development Assurance Plan, APQP Key Business Deliverables (when owner). KEY ACCOUNTABILITIES: to demonstrate conformity of processes and requirements for a given domain to Programme Quality Assurance and External Authorities (when authorized), to drive non conformity management at domain level for Programme Quality Assurance. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Responsibilities

Ensure operational processes comply with quality assurance requirements, standards and certifications as defined in the Quality Management System (QMS) and quality plan; Devise and validate control and inspection plans and ensure their proper implementation; Monitor conformity and attestation status; Handle non-conformances, including deviation analysis, monitoring of corrective and preventive actions, and contributing to quality standard improvement; Collect, analyze, visualize and interpret process and in-service performance data to identify process variations and perform root cause analysis; Provide evidence of conformity to Programme Quality Assurance; Ensure lessons learnt and risk analysis are done early in new product/process/service development; Implement and operate prevention means such as APQP and DFMEA; Ensure software and data integrity in software development where applicable; Carry out supplier development and surveillance where applicable; Support company certifications and interfaces with external quality authorities where authorized

Requirements

Professional experience level; Awareness of potential compliance risks; Commitment to act with integrity

Benefits

Flexible working arrangements