Engagement Manager, Future Platforms | Housing

As an Engagement Manager on the Future Platforms team, you'll help found and scale a critical new function at EliseAI: taking our future platform products from early customer promise to live, adopted, business-impacting deployments. This is a cross-functional, high-autonomy role that centers on strategic execution, with real influence over the product and the motion around it. You'll act as the primary driver of engagement success: building alignment across complex customer stakeholder groups, guiding high-stakes implementation and workflow decisions, and coordinating tightly with Product and Engineering to translate real-world needs into clear requirements and shipped improvements. Because this platform is early-stage and scaling quickly, you'll run engagements and help systematize how we do them, building repeatable playbooks, processes, and systems that let us scale rapidly without losing quality.

Responsibilities

Own engagement success end-to-end; Lead discovery, scoping, and decisioning; Run the execution motion (hold a full book of concurrent deployments and maintain multi-threaded project plans); Drive product configuration, data migration, launch, and adoption; Support change management; Inform product development; Contribute to the playbook; Support sales and expansion; Attract top-tier talent

Requirements

3–5 years running enterprise software implementations, platform migrations, or technology transformation programs; Demonstrated track record of taking enterprise deployments live; Strong technical intuition, demonstrated by STEM degree or equivalent technical background; Proven ability to take ownership and operate autonomously with strong judgement in fast-paced, ambiguous environments; Proven ability to independently manage complex projects end-to-end in a client facing setting; Excellent communication and ability to naturally build strong relationships and influence across internal and external stakeholders; Ability to operate creatively and flexibly while maintaining sharp attention to detail; Willingness to travel ~2x per month for ~2-3 days; Willingness to work in person at our office 4-5 days a week

Benefits

Equity in the company; Medical, Dental and Vision premiums covered at 100%; Fully paid parental leave; Commuter benefits; 401k benefits; Fitness & home services stipend; Collaborative in-office environment with open floor plan, fully stocked kitchen, all meals covered; Unlimited vacation and paid holidays; Relocation packages