Engagement Manager (TMT)

Fractal is looking for a proactive and driven Engagement Manager – Decision Science to join our Decision Science Consulting team. In this role, you will help power measurable outcomes for leading technology organizations, leveraging cutting-edge Data Science, Marketing Analyics, GenAI, Engineering, and Behavioral Science capabilities. This is a perfect opportunity for someone who combines consulting-grade systems thinking, strong problem-solving, effective communication, and thought leadership to help our clients solve their most strategic business problems. The ideal candidate will fit well with our key values i.e. humility to power continuous learning, hunger for constant growth and improvement and smart solutioning leveraging multi-disciplinary skills

Responsibilities

Serve as the lead for India based team and interface with senior delivery leaders as well as clients; Lead delivery of complex analytics and AI-driven programs, ensuring quality and timely outcomes; Build and groom high performing teams with effective hiring processes, onboarding systems and proactive, targeted interventions; Proactively innovate solutions leveraging decision science, data science, behavioral insights, engineering and Gen AI capabilities; Foster collaboration across multi-disciplinary teams and drive delivery excellence by identifying process improvement opportunities; Continuously keep abreast of Tech industry developments to consult clients and proactively innovate on their behalf; Contribute to thought leadership and practice growth initiatives by preparing case studies, publishing articles and attending industry conferences

Requirements

8-14 years of experience in analytics consulting or decision science leadership roles; Proven ability to lead teams and work with US based counterparts and managing senior client relationships to deliver complex programs; Strong problem-solving mindset with first-principles thinking; Established subject matter expert in 1 or more of the following – data science, digital marketing, behavior science, GenAI, product management, software development with strong familiarity or interest in remaining fields; Excellent communication and team leadership skills; ability to mentor and build high-performing teams; Culture fit: Humble, Hungry, Smart (HHS) with a collaborative approach.

Nice to have

Familiarity with SQL and Python for problem-solving (hands-on); Exposure to consulting frameworks e.g. 5-whys, issue tree, prioritization matrix; Exposure to project management frameworks e.g. agile, waterfall, scrum; Exposure to product management concepts e.g. PRD, backlog grooming, user stories; Experience in digital analytics, experimentation, and data-driven decision-making; Understanding of Adobe Analytics concepts and digital data structures; Exposure to standard ML techniques (e.g. regression, clustering, experimentation, forecasting); Interest in emerging GenAI applications and trends.