Engineering Manager - Infrastructure

Player-coach role leading a small team of infrastructure engineers while staying hands-on in engineering work (approximately 60% hands-on engineering and 40% team leadership). Full-time onsite at the Toronto or New York City office, with an on-call rotation covering 8:00am–4:00pm ET. Hiring at BitGo (NYSE: BTGO), a digital asset infrastructure company offering custody, wallets, staking, trading, financing, stablecoins, and settlement services from regulated cold storage.

Responsibilities

Lead and develop a small team of infrastructure engineers through regular 1:1s, coaching, feedback, and career development; Help shape a team culture of open communication, craftsmanship, and ownership; Take direct responsibility for the quality and delivery of the team's work; Participate in hiring and growing the team; Protect the team's focus by triaging incoming requests and unplanned work; Be an extra set of hands on your team's projects, including pairing on hard problems, reviewing designs and code, and picking up pieces of larger efforts; Own and deliver smaller infrastructure initiatives end to end; Participate in the on-call rotation (8:00am–4:00pm ET), act as a technical leader during production incidents, and drive postmortems and follow-up work; Champion Infrastructure as Code, automation, and engineering best practices; Partner with the Head of Infrastructure to build, shape, and execute the infrastructure roadmap; Translate long-term goals into concrete, shippable milestones, and plan, estimate, and make tradeoffs with your team; Own and be accountable for KPIs covering the reliability, resiliency, and uptime of critical services; Collaborate with engineering, security, and product teams to identify infrastructure requirements, risks, and opportunities, including cloud cost optimization; Facilitate thorough documentation and knowledge sharing

Requirements

6+ years of experience in DevOps, SRE, or infrastructure engineering, building and operating complex, high-stakes production systems; 2+ years leading a team of engineers, including people leadership responsibilities such as 1:1s, feedback, and performance conversations; A track record of balancing hands-on technical work with team leadership; Extensive experience securing, scaling, and operating Kubernetes in production, with associated tooling (ArgoCD, GitOps, Grafana) and advanced Terraform; Hands-on experience with a major public cloud provider; Strong Linux systems administration skills and networking fundamentals (VPCs, security groups, load balancers, CNI plugins, network policy management); Proficiency in at least one high-level programming language, preferably Go, with strong bash scripting; Operational experience with relational and NoSQL databases; Experience with GitHub Actions and CI/CD pipelines; Experience participating in and organizing on-call rotations, and leading incident response; Strong project management skills and experience collaborating across teams; Excellent written and verbal communication skills

Nice to have

Security operations experience, including vulnerability management, security monitoring, and incident response; Experience with compliance frameworks and audit lifecycles (SOC, ISO, regulators, etc.); Cloud cost optimization and capacity planning experience; Deep observability experience (Prometheus, Alertmanager, Loki, ELK); Experience sourcing and hiring engineering talent; A history of delivering internal tools or automation that improved developer or operator workflows; Blockchain/crypto infrastructure experience, such as running nodes and validators; Prior experience in financial services or regulated industries

Benefits

Equity; Annual performance bonus