Engineering Manager

Hiya's Protect team builds the systems that detect spam and fraud calls for carriers and customers around the world. The Budapest engineering team owns critical distributed cloud and data infrastructure that ingests signals, runs model predictions, and powers detection quality at scale. The Engineering Manager will lead this Budapest-based team of approximately six engineers. The role is roughly 60% people and delivery leadership and 40% technical engagement.

Responsibilities

Lead, coach, and develop a team of approximately six engineers; Create clear ownership, healthy delivery practices, and meaningful growth paths for each team member; Own delivery and operational outcomes for Protect Engineering, balancing roadmap commitments with reliability, security, technical debt, and data-sovereignty requirements; Partner with Product and Data Science to translate customer, carrier, and detection needs into clear priorities and executable plans; Guide the technical direction of distributed cloud and data systems used to detect spam and fraud calls; Establish predictable planning and execution rhythms, surface risks early, and coordinate dependencies across teams and locations; Strengthen production ownership through improved observability, incident response, performance management, and continuous improvement; Help the team adopt and improve AI-assisted software-development workflows while maintaining high standards for design, testing, security, code review, and operations; Act as a player-coach when needed by reviewing designs, unblocking technical work, and contributing to high-leverage initiatives; Manage stakeholder expectations with clarity, transparency, and sound judgment

Requirements

Around 7-8 years of relevant software engineering experience, including at least 3-4 years in an engineering leadership role; Experience leading, coaching, and developing software engineers through delegation, feedback, growth conversations, and performance management; Strong backend or distributed systems experience, with the ability to guide architecture and design trade-offs; Practical familiarity with AI-assisted software development, including the use of coding agents to plan, implement, test, or troubleshoot software; A track record of delivering and operating reliable production systems while balancing product delivery, platform health, security, and technical debt; Excellent cross-functional communication skills and the ability to turn ambiguous goals into clear priorities and delivery plans; Professional proficiency in English and the ability to collaborate across teams, disciplines, and locations

Nice to have

Experience as a player-coach leading a small, highly technical engineering team; Experience building or operating high-volume, low-latency distributed systems; Background in fraud, spam, abuse, risk detection, or telecommunications; Experience with AWS, Kubernetes, or other cloud-native production environments; Experience partnering closely with Data Science teams; Familiarity with SIP or other telecommunications technologies; Experience with Scala, Haskell, Python, or JavaScript codebases

Benefits

Stock options; Private retirement and pension program through Erste Bank; Generali private healthcare; Charity donation matching of up to $500 per year; Work-from-home equipment stipend of up to $500 during your first year; $1,000 annual professional development budget; Online English classes; Gym membership; Flexible hybrid working model with 3 required office days