Engineering Manager - Platform

CharterUP is looking for an Engineering Manager, Platform to lead the team building and operating the technical foundations of our two-sided marketplace. You'll manage infrastructure engineers, security engineers, site reliability engineers, and data engineers, helping them deliver secure, reliable, and scalable systems that support our growing business. We're seeking a strong people leader with sound technical judgment who can balance operational needs with long-term investments in developer productivity, security, and data capabilities.

Responsibilities

Lead and develop the team: manage infrastructure, security, site reliability, and data engineers, set clear expectations, provide regular feedback, and support career growth through coaching, recruiting, and performance management; Own platform strategy and delivery: define the team's technical direction and roadmap, aligning investments with business and engineering priorities, and balance long-term improvements with operational needs, partner requests, and delivery commitments; Build reliable, efficient infrastructure: guide cloud architecture, infrastructure automation, deployment systems, and shared services, and strengthen observability, incident response, disaster recovery, and cost management in partnership with product engineering teams; Advance security and data capabilities: support security engineers in establishing secure development practices, building security tooling and guardrails, and driving vulnerability remediation, and guide data engineers in building reliable pipelines and governed data access; Improve developer productivity: deliver shared tooling, self-service capabilities, and practical standards, including effective use of AI-assisted tools and automation

Requirements

Experience managing technical teams, including platform, infrastructure, or reliability engineers, typically gained through 4+ years in management; Demonstrated success in recruiting, coaching, career development, and performance management; Experience building or operating production systems, typically gained through 8+ years across engineering and engineering management roles, including substantial hands-on technical work; Sound architectural judgment and the ability to guide specialists across multiple disciplines; Experience with AWS or a comparable cloud platform, infrastructure as code, CI/CD, networking, and production databases; A track record of improving reliability, incident response, scalability, and cost efficiency; Familiarity with application and cloud security, secure development practices, vulnerability management, compliance programs such as SOC 2, and modern data platforms; Ability to assess tradeoffs and set priorities in partnership with domain experts; Ability to build trust across engineering and business functions, communicate technical priorities and risks clearly, and lead distributed teams with clear ownership and accountability

Benefits

Flexible work model (remote-first company with select roles requiring in-office presence); Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits, with 100% of premiums covered for U.S. employees; 15 PTO days (increasing to 20 after 2 years) plus 8 paid holidays in the U.S.; Company-paid life, short-term, and long-term disability insurance where available; Referral rewards; Long-term financial planning support and 401(k) plan in the U.S.; Choice of Mac or PC, plus monitor, keyboard, and mouse