Enterprise Account Executive - Utility & Retail

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

Responsibilities

Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales; Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.); Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap; Identify the right specialist/ support resources to bring into a deal, at the right time

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.; 10+ years of sales experience within software OR solutions sales organization; Experience establishing trusted relationships with current and prospective clients and other teams; Experience producing new business, negotiate deals, and maintain healthy C-Level relationships; Experience achieving sales targets; The ability to understand the "bigger picture" and our plans around IT; Experience promoting a customer success focus in a "win as a team" environment; Willingness to travel up to 50%