Enterprise Internship, Information Technology

The IT Internship provides practical work experiences to college students assigned to Human Resource Information Systems (HRIS) and Information Technology (IT). The intern will learn/observe basic IT functions such as: IT configuration, implementation, support and maintenance of applications and solutions to meet the operational and technical needs of the organization. IT professionals serve as a liaison between clinical operations, internal information technology, system users and vendors, and ensure effective systems operations by monitoring applications and providing user support. The department will further develop specific job standards and guidelines for the internship role. The internship will take place May 31, 2027 - August 6, 2027. Interns will be scheduled to work up to 40 hours per week, Mon-Fri business hours. This is a remote, work from home position. Remote work is currently only approved for residents living in the following states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.

Responsibilities

Learn and observe basic IT functions such as IT configuration, implementation, support and maintenance of applications and solutions; Research unusual bugs or issues the company encounters; Support the IT team in the maintenance of hardware, software and other systems; Assist more experienced analysts in identifying and facilitating practices and procedures for conversions, updates, application recovery procedures, and assessments of hardware functionality; Troubleshoot issues with equipment such as printers, computers and servers; Run software updates and backups when requested; Research hosting options and report pricing and system options to supervisors; Participate in the development of new desktops, servers or applications; Assist with the call tracking system, recording customer interactions while meeting Service Desk Key Performance Indicators (KPI); Provide initial support troubleshooting, answering questions and resolving basic problems related to LAN/WAN-based software, desktop computing equipment, printers, network status and applications; Help review and analyze effectiveness and efficiency of existing systems and assist in developing strategies for improving or leveraging current systems; Review data integrity and audit reports and perform data analysis to support data requirements and initiatives

Requirements

Current enrollment as a freshman, sophomore, junior or senior at a regional accredited college or university, in the process of obtaining an undergraduate degree; Enrolled as incoming freshman, sophomore, junior, or senior as of Fall 2027 with an interest in IT; Grade point average of at least 2.5; Good communication skills, both written and verbal; Strong attention to detail; Demonstrated ability in successfully completing tasks; Strong teamwork skills; Effective multitasking and prioritization skills; Strong computer skills, including proficiency with Excel; Must demonstrate integrity, maturity, dependability, a positive attitude and enthusiasm; Operates all equipment necessary to perform the job; No experience required; No licensure, registration, or certification required

Benefits

Benefits eligible; Paid Time Off programs; Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability; Flexible Spending Accounts for eligible health care and dependent care expenses; Family benefits such as adoption assistance and paid parental leave; Defined contribution retirement plans with employer match and other financial wellness programs; Educational Assistance Program; Opportunity for annual increases based on performance; Incentive pay for select positions