Enterprise Solutions Lead

Ozow is a leading fintech company that’s redefining digital payments in South Africa and beyond. We’re dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what’s possible and are committed to making a positive impact on the world through our payment solutions. We are seeking a commercially driven and technically fluent Enterprise Solutions Lead to lead how Ozow designs, sells and delivers payment solutions across our entire merchant base.

Responsibilities

Own how Ozow approaches its merchant base, shaping a more deliberate and differentiated way of engaging both existing and prospective merchants; Define the solution proposition across the base, from repeatable solutions that scale to bespoke solutions for larger and more complex merchants; Prioritise where solution effort is focused to create the greatest commercial value; Translate merchant needs into clear commercial and technical solutions, from first engagement through to a signed, deliverable outcome; Partner with Product and Engineering to move solutions from design into delivery, and to package successful solutions for reuse; Bring together the commercial case, including the commercial and financial model, and the technical design so that what is sold is what can be delivered; Build and manage the bank, infrastructure and partner relationships that serve as the building blocks for Ozow’s solutions; Co-develop capability and commercial deals with partners where doing so unlocks value for merchants and differentiates Ozow’s offering; Represent Ozow credibly with senior partner and bank stakeholders; Grow revenue across both new and existing merchants, drive the acquisition of enterprise and complex merchants through outreach, networks and business development; Deepen integration and relationships within the existing base to grow revenue per merchant and strengthen retention; Be accountable for defined revenue and retention outcomes for the function; Partner closely with Sales, Product and Engineering to align the go-to-market approach for key merchants; Feed merchant and partner insight back into product direction, so the roadmap is shaped by real, paying demand; Establish and lead the solutions function, developing the team, ways of working and playbooks over time, and delivering against function OKRs.

Requirements

Bachelor’s degree in a commercial, technical or related field; 8+ years of experience in payments, fintech or enterprise technology, across solutions, commercial or partnerships roles; A proven track record of designing and selling solutions to large or complex merchants or clients; Experience building and managing bank, platform or partner relationships as a route to commercial outcomes; Both commercial and technical fluency, enough to structure and price a deal and to be credible with product and engineering teams; Experience working cross-functionally and building or leading a team; Strong executive presence and the ability to influence senior internal and external stakeholders; Highly commercial, with an ownership mindset and high accountability; You eagerly embrace change, absorb cross-functional skills, and connect ideas across disciplines to drive fresh thinking and innovation; Ability to initiate, develop, maintain and leverage outstanding relationships to influence a wide network, both inside and outside the company; A trailblazer who steps up, takes charge, and creates meaningful impact—those driven by performance and purpose to lead from the front and make a real difference every day; You thrive in collaboration, embrace inclusion, and bring a genuine curiosity for global cultures—valuing collective success over individual credit; Demonstrate strategic foresight, sound judgement, and the ability to make confident decisions under uncertainty, always working toward the best possible outcomes; You challenge norms, champion innovation, and constantly seek growth—for themselves, their team, and the solutions they build; You are a decisive doer—those who take initiative, follow through with confidence, and ensure results through courageous, hands-on leadership; We value optimism, agility, and the strength to persevere under pressure—balancing performance with positivity, even in challenging environments; You are driven, proactive individuals who take ownership, face challenges with grit, and consistently push for excellence—not just as participants, but as catalysts for success.

Nice to have

Post-graduate qualification; Knowledge of the South African payments landscape

Benefits

Healthy breakfast, lunches and snacks; Monthly team connects; On-site Barista; Medical aid subsidy; Group Risk Insurance; Generous paid annual leave; Birthday leave; Learning and Development opportunities; Mentorship programme; Quarterly team building; Community initiatives; Access to cutting edge technology - Ozow Tech Stack