EPOS / IT Staging and Configuration Manager

nGeneration provide IT Services and Solutions to the Hospitality, Leisure, and Retail Industry; further information can be found at www.nGeneration.co.uk. Our ‘Brand-New’ Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ. You will be fully responsible and accountable for the objectives and responsibilities as detailed in this Job Description whilst working in line with company working processes, procedures and working practices.

Responsibilities

Manage the Staging and Configuration Team, ensuring efficient operations, accurate server maintenance, and compliance with company processes and documentation requirements; Lead, manage, and support the Staging and Configuration Team to meet business objectives; Oversee the creation and maintenance of departmental processes and documentation; Manage server infrastructure (both physical and virtual) and associated assets/software; Ensure efficient staging processes, including image creation, version control, and deployment; Facilitate communication and collaboration with other departments to improve workflows; Provide technical support and consultation as required

Requirements

Microsoft Certified Professional; Experience in a similar technical management role; IT-based qualification or equivalent hands-on experience; Strong knowledge of IT retail systems and Microsoft products; Working knowledge of network switches and configuration; Proven team management skills; Excellent verbal and written communication abilities across all levels; Calm under pressure with a solutions-focused mindset

Benefits

Training; 28 Days Annual Leave; Company Events and Team Parties and Events