Executive Assistant to Global COO - Raffles & Fairmont

Raffles Hotels & Resorts

Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. Its timeless elegance, refined manners and spirit of generosity ensure that every visitor arrives as a guest, leaves as a friend and returns as family.

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe, stretching from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

To join our Group, please visit https://careers.accor.com

Executive Office

-Provide comprehensive administrative and organizational support to the COO, ensuring smooth and efficient day-to-day operations of the office.

-Manage the COO’s agenda, including scheduling meetings, coordinating calendars, and ensuring timely preparation and follow-up.

-Prepare presentations, reports, briefing notes, and meeting materials for internal meetings, VPO calls, owner meetings, and leadership forums.

-Support the COO with travel arrangements, itineraries, and related logistics.

-Anticipate administrative needs and ensure deadlines are tracked and met.

-Organize and coordinate team meetings and cross-functional discussions, including agenda preparation and follow-up on action items.

-Handle administrative files and documentation, including invoices, approvals, and correspondence.

-Maintain and update administrative records, databases, and contact lists

VPO & Owner Engagement

-Act as a coordination point between the COO’s office and Vice Presidents of Operations, owners, and asset managers as required.

-Support the preparation and follow-up of owner meetings, site visits, and operational reviews.

-Consolidate information and inputs from VPOs and regional teams when requested by the COO.

-Assist in organizing internal and external events linked to the COO’s office.

-Build effective working relationships with internal and external stakeholders, always maintaining professionalism and confidentiality.

Requirements

Strong verbal and written communication skills in English; Minimum 5 years of relevant experience in operations, project management, or strategy, preferably in hospitality, luxury, or multi-brand corporate environments; Working knowledge of Office 365, especially presentations; Excellent organizational and time management skills; Knowledge of office management systems and procedures; Discretion and ability to maintain confidentiality