Experience Ambassador

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Experience Ambassador for Legends Global/Caesars Superdome | Smoothie King Center | Champions Square.

Responsibilities

Serve as an extension of Event Coordinator in a part time capacity for all appropriate events; Serve as the main point of contact for his/her appropriate gate location during the event door opening process; Always maintain professional demeanor and attire; Resolve any front of house patron/ticket/building issue throughout the event that requires a management presence; Maintain communication with Event Coordinator during every event; Contact appropriate personnel to resolve issues throughout event; Communicate with other part time team members effectively, including policy and procedure updates when applicable; Attend pre-event briefing and make notes of any changes on the information sheet; Track, compile and provide post-event notes for every event; Monitor all front of house areas of the building throughout the event; All other duties as assigned

Requirements

Must successfully pass a criminal background check; Must be 18 years of age or older; Extensive building knowledge of the Mercedes-Benz Superdome, Smoothie King Center, and Champions Square; Excellent communication skills; Able to work nights, weekends, and holidays as needed; Able to work all major events; High School diploma or equivalent

Nice to have

Prior managerial skills