Express Service Advisor - Smart Motors Toyota

Do you want to help transform the auto industry? Come let Smart Motors Toyota show you just how Remarkable you can be! At Smart Motors Toyota, our mission is to create a powerhouse of high-impact teams and leaders, deliver an exceptional and unforgettable experience for every guest every time, elevate and grow our manufacturer brands in our markets, and operate with discipline and focus to achieve operational and financial success. Baxter Auto Group is one of the nation's leading automotive retail groups, serving the metro areas of Omaha, Lincoln, Kansas City, Colorado Springs, and Madison.

Responsibilities

Ensure a smooth and efficient customer service write-up process; Maintain constant, positive communication with customers throughout their service experience; Collaborate effectively with technicians and parts teams; Generate, track, review, and complete repair/work orders using multiple computer and web-based systems; Assist in developing and implementing procedures to improve customer satisfaction, retention, and customer-pay labor dollars; Uphold all applicable laws, rules, and regulations

Requirements

Must be at least 18 years of age and have a valid driver's license to operate a motor vehicle

Benefits

Competitive pay; Flexible work schedule: Monday - Friday, rotating open and close shifts and rotating Saturdays; Market-leading medical plans including PPO, HSA, and FSA options; Multiple dental (includes orthodontics) and vision plans; Vacation and sick leave available Day 1; 4 week-paid parental leave available Day 1; 401(k) match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and long-term disability options; Accident and critical illness plans; Basic life, pet, legal, and identity insurance; Training and development opportunities for all employees; Extensive employee discounts on vehicle purchases, parts, service, hotels, travel, and more; Educational reimbursement for general and specialized technical automotive degrees; Employee assistance programs; Paid holidays: New Year's Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day