Facilities Manager

The Facilities Manager will serve as a strategic project leader with deep facilities management expertise, responsible for overseeing facility operations, managing capital projects, and ensuring seamless service delivery. This role requires a unique blend of project management capabilities and hands-on facilities management experience to drive operational excellence while managing complex initiatives across the portfolio.

Responsibilities

Lead and manage all aspects of facility management service delivery, with primary focus on Asset Management, Operations, and capital project execution; Serve as the point of management control for Facilities Management at the assigned site(s); Oversee planning, execution, and delivery of short and long-term facilities projects, ensuring on-time, on-budget completion; Develop and implement annual management plans with clearly defined key performance indicators; Manage capital and expense budgets, identifying cost optimization opportunities while maintaining service quality; Act as primary liaison between JLL, client real estate/facilities teams, business units, and alliance partners; Provide seamless interface to client's real estate organization, ensuring high levels of client satisfaction; Collaborate with JLL Business Delivery Manager (BDM) to align service delivery with client expectations; Coordinate with senior managers across multiple stakeholder groups; Deliver clear, timely monthly/quarterly/annual reporting to clients and internal leadership; Develop and implement client-specific processes, procedures, and standards; Ensure compliance with JLL audit standards and industry best practices; Drive continuous improvement initiatives; Identify and pursue additional business opportunities within existing client relationships

Requirements

University degree or professional qualification in Engineering, Real Estate, Facility Management, Project Management, or related field; Minimum 7+ years of progressive experience in property or facilities management; Proven track record of managing facilities projects from initiation through completion; Demonstrated experience managing budgets, vendors, and multi-disciplinary teams; Facilities Management Expertise; Project Management Skills; Stakeholder Communication; Leadership; Strategic Thinking; Business Acumen