Facility Manager (Operations & Maintenance)

WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for people who want to build, solve, and operate at that level.

Join us and let’s shape the future of data.

To oversee daily facility operations, ensure reliability of building systems, and manage the performance of the Integrated Facilities Management (IFM) service provider to meet safety, quality, cost, and compliance objectives.

Responsibilities

Oversee day-to-day maintenance of building systems (HVAC, electrical, plumbing, fire protection, utilities, etc.); Ensure all critical systems operate efficiently with minimal downtime; Review and approve preventive and corrective maintenance plans; Monitor work orders, service requests, and completion timelines; Ensure asset reliability and lifecycle management; Act as the main point of contact for the IFM provider; Manage IFM contract scope, deliverables, and KPIs/SLAs; Conduct regular performance reviews and audits of IFM services; Validate manpower deployment, competency, and service quality; Drive continuous improvement and cost optimization initiatives; Ensure compliance with contract terms and escalation management; Ensure compliance with all safety regulations and company EHS policies; Lead incident investigations and corrective/preventive actions; Conduct regular safety inspections and audits with IFM; Promote a strong safety culture across operations; Ensure facility complies with local authority requirements (e.g., fire safety, environmental, building regulations); Manage audits, inspections, and certifications; Maintain proper documentation and records for compliance; Develop and manage OPEX and maintenance budgets; Track IFM contract costs and ensure value for money; Review quotations, approve expenditures, and control cost leakage; Identify cost-saving opportunities without compromising service levels; Lead minor projects, upgrades, and retrofit works; Coordinate with engineering and project teams for expansions or modifications; Drive reliability improvement and energy efficiency initiatives; Work closely with internal stakeholders (operations, engineering, EHS, finance); Communicate service performance and issues effectively; Handle escalations and ensure timely resolution; Track and report KPIs such as:; Equipment uptime; Response and resolution time; Preventive maintenance compliance; Safety performance; Cost; Prepare monthly/quarterly reports for management review

Requirements

Degree in Engineering (Mechanical, Electrical, Facilities, or equivalent); 5–10 years experience in facilities management or plant maintenance; Experience managing IFM or outsourced service providers; Strong technical knowledge of building systems and utilities; Contract and vendor management expertise; Good understanding of EHS and regulatory compliance

Nice to have

Strong problem-solving and decision-making skills; Budget and cost management capability; Good communication and stakeholder management