Family Medicine Medical Assistant

The Medical Assistant is responsible for supporting the practice with overall responsibility for maintaining efficiency of patient flow. Clinical duties include but are not limited to maintaining universal precautions; rooming patients, taking necessary vital signs and measurements, perform phlebotomy as needed, administering vaccines, performing treatments and procedures as ordered by the provider. He/She will be responsible for answering practice education, counseling and performing various testing and screenings. The Medical Assistant will also be responsible for maintaining patients’ rooms, setting up and stocking, as appropriate as well as ordering and tracking supplies for the practice. Administrative responsibilities will include, without limitation, all generally accepted office responsibilities, making appointments, filing, answering phones, preparing correspondence, preparing patient charts, obtaining referrals and paperwork from referring physician offices.

Responsibilities

Greets patients and escorts them into exam rooms; Assists with varied procedures under supervision of MD, NP, or PA; Takes vital signs and documents accordingly; Assists administrative team with scheduling, processing orders, answering telephones; Determines reason for visit or phone call and notifies medical staff; Coordinates room rotations; Assists with receiving test results and calling patients with follow-up; Cleans instruments and equipment following infection control guidelines; Maintains sterilizer competencies; Maintains customer service and patient care; Communicates schedule changes; Cross-trains to cover front desk; Precepts new employees; Collaborates with Nursing Supervisor in yearly evaluations; Commits to two sessions of annual flu clinics; Works required weekend and holiday schedule

Requirements

Basic Life Support (BLS) Certification - American Heart Association (AHA); Exceptional interpersonal, communication, and customer service skills; Strong clinical and judgment skills; Good organizational and prioritization skills; Ability to work successfully as a team player; Demonstrated knowledge of varied medical procedures; Extensive knowledge of anatomy, physiology and English grammar; Ability to react calmly and effectively in emergency situations; Ability to read, understand and respond to detailed oral and written instructions; Ability to communicate clearly; Able to both lead and take direction from Nursing Supervisor; Computer proficiency through efficient use of the electronic medical record, telephone communications, e-mail, and other computer software

Nice to have

High School Diploma or equivalent; Completion of a Medical Assistant program; Experience in a clinical setting; CMA - Certified Medical Assistant certificate