Field Operator - Ukraine

As a Field Operator, you will provide practical, on-site field support for our technical operations team, forward-deployed engineers, and field activities in Ukraine. This is a hands-on operational role requiring strong logistics capability, reliability, calm judgement under pressure, and enough technical literacy to support field work without taking over technical decision-making.

Responsibilities

Support the preparation and coordination of field activities in Ukraine, ensuring deployed teams have the practical support needed to operate effectively; Provide hands-on support on location, including carrying equipment, preparing practical materials, and helping teams operate with minimal operational distraction; Act as a practical problem-solver for day-to-day operational needs that arise before, during, and after field activities; Help maintain reliable local operating conditions for teams working in demanding and fast-changing environments; Support logistics planning for field activities, including movement of equipment, local transport, and practical preparation for on-site work; Help prepare, track, and coordinate deployment equipment and other field support materials needed for customer-facing projects; Coordinate practical arrangements related to workspace readiness, accommodation, access, utilities, supplies, and local services where needed; Liaise with the local engineering team and relevant local parties to ensure field requirements are understood and practical arrangements are in place; Support deployment planning by helping verify that operational prerequisites, local arrangements, and practical field requirements are in place; Assist with on-site pilot setups and practical field preparations so engineers and pilots can focus on technical execution; Maintain visibility on active and upcoming field activities and help ensure relevant internal stakeholders remain aligned; Identify operational risks, blockers, or gaps early and escalate them through the appropriate internal channels; Provide clear, factual updates on field status, operational issues, risks, and decisions needed; Capture relevant information from the field and communicate it accurately to the Technical Operations Manager, local engineering team, and other internal stakeholders; Support effective communication between deployed teams, internal operations, local engineering, and local external contacts; Ensure operational updates remain timely, factual, and appropriately routed; Coordinate practical matters with local partners, suppliers, and external contacts where needed; Support field-facing interactions on operational topics, while escalating technical, commercial, or scope-related matters to the appropriate internal owners; Help protect deployed engineers from unnecessary operational distractions so they can stay focused on technical work; Build and maintain reliable local relationships that support smooth field execution; Maintain accurate operational records, expense documentation, supplier information, field support notes, and basic trackers in line with company processes; Contribute to improving field operations processes, checklists, reporting routines, and lessons learned; Help develop a more repeatable and scalable way of supporting field activities in Ukraine; Uphold clear decision boundaries, confidentiality, and professional standards in a sensitive and fast-moving operating environment

Requirements

Strong experience in field operations, logistics, facilities coordination, site support, or practical field support, ideally in Ukraine or similarly demanding environments; Native or fluent Ukrainian and strong working proficiency in English; Valid driving licence, access to a car, and willingness to drive or commute as required to support field operations; Strong practical problem-solving ability, with the hands-on mindset to coordinate local arrangements, suppliers, transport, facilities, equipment movement, and urgent field support; Ability and willingness to provide practical on-site support, including moving equipment, preparing field materials, and helping field teams with day-to-day operational needs; High reliability, integrity, and ownership when handling vendors, facility arrangements, procurement, expenses, and operationally sensitive information; Clear and factual communication skills, especially in written updates, status reporting, and escalation of risks or decisions needed; Enough technical literacy to use a computer confidently, understand field deployment context, support on-site pilot setups, and coordinate with engineering teams without acting as the technical decision-maker; Calm judgement under pressure, with the confidence to push back politely and escalate when requests fall outside approved plans, scope, or authority; Strong organisational discipline, including keeping basic trackers, checklists, supplier information, expense records, and field status updates accurate and up to date; Ability to work independently in Ukraine while staying closely aligned with the Technical Operations Manager, local engineering team, and company leadership; Flexibility to support irregular field schedules, urgent requests, and fast-changing operational needs

Nice to have

Prior experience in military logistics, humanitarian field operations, defence, security, emergency response, technical field service, UAV operations, facilities coordination, or industrial site coordination; Familiarity with drones, UAV platforms, robotics, embedded systems, field testing, or technical integration environments; Experience supporting engineers, technicians, or technical teams in customer-facing field conditions; Experience working with international teams, startups, or fast-changing operational environments