Field Service Engineer - Central Ohio Region

Field Service Engineer – Central Ohio Region. Hands-On Field Service Role. MTS designs, installs, and supports advanced test systems used by automotive, aerospace, biomedical, and industrial customers to evaluate the performance and durability of real-world products. In this role, you will work hands-on with these systems at customer sites, supporting equipment that engineers rely on every day in laboratory and test environments. This is a field-based, customer-facing technical role focused on installing, maintaining, calibrating, and troubleshooting complex servo-hydraulic and electro-mechanical test systems at customer sites. You will work in laboratory and test environments using tools, test equipment, and diagnostic skills to restore and optimize system performance. Training on MTS-specific technology is provided, and strong hands-on technical aptitude is essential. Travel: This role involves regular travel to customer sites, primarily within Ohio, with occasional travel across the Northeast. Travel is typically approximately 40 – 50%, with heavier travel during the first year due to onboarding and training, including time at MTS headquarters in Minnesota and regional training classes. Candidates should be comfortable with a travel-oriented role and interested in working in varied customer environments.

Responsibilities

Install, maintain, calibrate, and repair computer-controlled servo-hydraulic and electro-mechanical test systems; Diagnose issues across controllers, hydraulics, data acquisition systems, sensors, transducers, fixtures, and grips; Troubleshoot mechanical, electrical, and control-system issues using hands-on diagnostic methods; Perform calibrations independently for assigned customer systems; Manage service documentation, assigned assets, and customer communication professionally; Work directly with customer engineering and lab teams in a service-oriented environment; Maintain technical training and compliance with MTS quality and safety standards; Travel to customer sites, primarily within Ohio, with occasional travel across the Northeast

Requirements

Strong hands-on technical aptitude; Field-based role involving regular travel, especially during the first year; Willingness to learn and follow structured training and mentorship during onboarding; Strong communication skills and professional interaction with customers; Valid driver's license and ability to meet company vehicle requirements; Hands-on technical experience gained through internships, co-ops, labs, maintenance roles, automation, robotics, manufacturing, or military service (typically 2-4 years combined); Associate degree in Mechatronics, Mechanical/Electrical Engineering Technology, or similar, or a 4-year Engineering Technology degree; Comfort working with tools, wiring, mechanical assemblies, and technical systems; 5-10+ years supporting electro-mechanical, hydraulic, or industrial equipment; Experience in field service, installation, system startup, or maintenance; Comfort owning customer relationships and troubleshooting complex systems with minimal supervision; Ability to lift 10 pounds, lift and/or move up to 50 pounds frequently, and lift and/or move more than 50 pounds occasionally

Nice to have

Exposure to hydraulics, instrumentation, sensors, controls, or automation; Calibration, diagnostics, or test-equipment experience; Hands-on mechanical and/or electrical troubleshooting; Familiarity with common electrical and mechanical diagnostic tools and test equipment

Benefits

Training on MTS-specific technology; Structured onboarding, shadowing, and technical training; Mentorship; Long-term growth opportunities within a global engineering organization