Field Service Representative (Resident)

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Summary

As a Dispatchable Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for our customers from one of a variety of industries. This mission-critical role involves working on a variety of technologies, including media filtration, softening, reverse osmosis (RO), ion exchange (IX), deoxygenation, electro deionization, and ultrafiltration (UF).

The job description is not designed to capture all the employee’s responsibilities but is intended to capture essential functions of the role. Responsibilities may change over time and may be assigned at any time.

Education & Experience

Working Conditions

- Must be able to travel within the region, as needed

Responsibilities

Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation; Operate, monitor, and optimize equipment performance; Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed; Maintain inventory of spare parts and adequate supply of chemicals and replacement parts; Monitor and maintain chemical injection systems; Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements; Conduct maintenance and calibration activities; Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.); Consult with customer management and operation teams; Provide customers with informal training on the operation and maintenance of their system; Ensure contract compliance with volume and quality specifications; Other duties as assigned

Requirements

Excellent mechanical know-how; Great customer service skills; Strong problem-solving skills; Ability to work independently and remotely with project teams; High School Diploma / GED / Homeschool Certification OR international equivalent; Minimum of 2 years’ experience in service/maintenance or equivalent in an industrial environment; Valid Driver’s License

Nice to have

Bachelor's or Associate's Degree in Science/Engineering (STEM) or technical certificate in Instrumentation