Field Service Technician

We are seeking a highly skilled and technically proficient Field Service Technician to join our dynamic team focused on revolutionizing manufacturing processes. As a key member of our technical workforce, you will be responsible for operating, maintaining, and troubleshooting advanced robotic welding systems and automation equipment. This role demands a strong understanding of engineering principles, hands-on experience with mechanical and electrical systems, and the ability to integrate cutting-edge technology into diverse manufacturing environments.

Responsibilities

Operate and maintain a state-of-the-art multi-robotic welding system; Load, monitor, and inspect welded assemblies with precision utilizing robotic vision systems and sensors; Accurately manage inventory of parts and completed assemblies; Conduct preventive maintenance, troubleshooting, and repairs on automation equipment and cells, both locally and at customer sites; Record and analyze data to facilitate engineering-driven issue resolution; Monitor cell performance and ensure precise part fit-up; Operate specialized machines integrated into customer manufacturing processes; Integrate autonomous welding cells into customer manufacturing processes; Service and maintain pneumatic systems, welding equipment, robotics, and electrical automation devices; Gain expertise in Forge processes, including operating the cell through command prompts and code changes; Interface with customers to optimize equipment efficiency; Collaborate with engineering resources to troubleshoot issues promptly; Inspect, clean, and replace electrical and mechanical components; Demonstrate adaptability to evolving needs and rapid developments in the field; Travel extensively (75%+ of the time) to customer sites.

Requirements

Technical training, Trade School certification, Associate degree in Engineering Tech, or equivalent industry experience; Hands-on experience in the design, assembly, and troubleshooting of mechanical and electrical systems, preferably in manufacturing equipment; Willingness to travel extensively (75%+ of the time) to customer sites; Familiarity with fabrication or machine shop processes; Comfortable with learning and using programming languages; Detail-oriented with experience handling small and fragile components; Passionate about collaborative work in a dynamic environment; Eagerness to learn and grow in the field.

Nice to have

Welding experience is desirable, but certifications are not mandatory; Fluent in English and Spanish is desirable, but not required

Benefits

Daily free lunch; Flexible PTO; Comprehensive medical, dental, and vision coverage; 6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total); 401(k) retirement plan through Empower; Generous employee referral bonuses