Financial Systems Admin

KAYAK, part of Booking Holdings, is looking for a NetSuite / Salesforce / FloQast Administrator to join the Enterprise Applications team within Finance. The role is the day-to-day owner of configuration, user administration, and integration health across core finance and revenue systems. Works closely with Finance, Accounting, Sales Ops, and Engineering, and partners with senior systems analysts and architects on larger roadmap items. Must work from the Norwalk, CT office at least 3 days per week.

Responsibilities

Administer day-to-day configuration of NetSuite, Salesforce, FloQast and Blackline: user setup/deactivation, roles and permissions, saved searches, SuiteAnalytics workbooks/dashboards, Salesforce flows and validation rules, troubleshooting issues within Salesforce; Serve as backup administrator for Expensify, supporting user provisioning, system configuration, synchronization issues, and end-user troubleshooting; Build and maintain NetSuite SuiteFlow workflows and troubleshoot existing SuiteScript customizations; Triage and resolve support tickets from Finance and general employees related to expense reports, financial records, and account access; Monitor and troubleshoot integrations between NetSuite and Salesforce, including iPaaS/middleware tools and direct API/SFTP data feeds, escalating to engineering when needed; Support month-end and quarter-end close by ensuring system data accuracy, running reports, and resolving reconciliation discrepancies; Support the month-end close by managing file-based data transfers to the external reporting platform, validating successful loads, and troubleshooting exceptions with the Reporting team; Perform sandbox testing and validate NetSuite's release upgrades against existing customizations and integrations; Maintain user access lists and perform basic access reviews to support audit, SOX, and compliance needs; Create and maintain clear documentation, quick-reference guides, and training materials; Partner with senior systems analysts/architects to implement approved process changes and provide hands-on support during testing and hypercare for larger rollouts

Requirements

2-4 years of hands-on administration experience with NetSuite, Salesforce, and/or Expensify (or similar ERP/CRM/expense platforms), or strong ERP/CRM administration fundamentals plus genuine enthusiasm for going deep on NetSuite; Familiarity with (or eagerness to quickly learn) NetSuite's configuration layer: saved searches, SuiteFlow, roles/permissions, custom fields and records; At least reading-level comfort with SuiteScript; Working knowledge of basic system integrations (API/SFTP, or iPaaS tools like Celigo/Workato/Boomi) and comfort troubleshooting data sync issues; Real attention to detail; Solid Excel/Google Sheets skills; comfort building reports and saved searches; Clear communicator who can support non-technical end users and explain system issues in plain language; Bachelor's degree in a related field, or equivalent practical experience

Nice to have

Familiarity with basic finance/accounting workflows (AP, expense management, order-to-cash); NetSuite/Salesforce admin certifications (e.g. NetSuite SuiteFoundation, Salesforce Administrator)

Benefits

Work from (almost) anywhere for up to 20 days per year; Company-wide week off a year; No meeting Fridays; Paid parental leave; Generous paid vacation + time off for your birthday; Paid volunteer time; Development Dollars; Leadership development; Access to thousands of on-demand e-learnings; Travel Discounts; Employee Resource Groups; Competitive retirement and health plans; Free lunch 2 days per week; Company-paid therapy sessions through SpringHealth; Company-paid subscription to HeadSpace; Flexible spending account; Life insurance; Paid time off (PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); Eligible for annual bonus