Fire & Security Service Engineer

Join Mitie Fire & Security, where innovation meets dedication! We are on the lookout for a passionate and experienced Fire & Security Engineers to work on our renowned client's sites across the UK. Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so.

Responsibilities

Maintain Fire & Security Systems in your assigned area; Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements; Plan and respond to routine and re-active call visits in your area; Maintain effective communication with customers when planning site visits; Maintain your stock levels with support from the Stores team; Attend training sessions as and when required; Attend Engineering team meetings as and when required; Identify any personal training and development needs to help you provide the best possible customer service.

Requirements

A technical background in the electrical / electronic industry; Good all-round knowledge of Fire and Security Systems; Excellent organisational skills; A professional and presentable demeanor, always; An ability to deliver exceptional customer service.

Nice to have

Experience of front-line customer contact

Benefits

Competitive salary; Vehicle allowance; Pension; Life Assurance; Cycle to Work Scheme; Employee Shares Schemes; Salary Finance Options; Holiday; Virtual GP; Financial wellbeing assistance; Flexible lifestyle benefits platform (Choices); High street discounts (MiDeals); Save-as-you-earn scheme; Mitie Matching Share Plan; Mitie Stars recognition