Floor Leader - Everlane Seaport

At Everlane, we believe that luxury should be as effortless as it is conscious. That’s why we partner with ethical factories, work with premium and sustainably sourced materials, and do our part to leave the industry cleaner than we found it. There's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge. This role is responsible for leading a team that embodies the Everlane ethos and delivers best-in-class store experience.

Responsibilities

Make timely and effective decisions that balance team goals and foster a customer-focused environment; Create a sense of urgency in your team to achieve results and eliminate obstacles that affect performance; Create a climate where people are motivated to do their best to help your store achieve its objectives; Use a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses to have a greater contribution to your team; Lead your team to ensure our service model comes to life in-store; Zone, prioritize and delegate tasks for team members in zones based on the needs of the business; Set goals for your team while coaching and motivating to drive results on the sales floor and provide in the moment feedback to team members; Perform hourly reads and update the team on current business goals and results; Celebrate successes and share recognition within the team when results are achieved; Share business results and anecdotal feedback with the leadership team

Requirements

1-2 years of leadership experience; Strong written and verbal communication skills; The ability to work closely and effectively with the rest of your store leadership team; Strong organization skills and are excited about the details; A proven track record of hiring, leading and developing effective store teams; A fan of Everlane, our product, and our values; Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds; Have flexible availability that supports the needs of the business, including: nights, weekends, and holidays; Must regularly move around all areas of the store and be accessible to customers