Floor Manager, Conference & Banqueting

Searcys at 30 Euston Square, are looking for a C&B Floor Manager to work closely with the Ops management team, to deliver flawless service and exceptional food and drinks within both our large conference and banqueting operations. Searcys C&B Floor Managers will build strong relationships with the onsite events team and client at each event understanding a brief and executing every detail with continuous quality and a human touch. 30 Euston Square is a Grade II* listed award-winning events venue in a perfect central London location. From meeting and conference spaces to private dining and rooftop terraces, the venue offers an iconic setting for any occasion. Unlike any Searcys property, we have a selection of stunning bespoke bedrooms, which mean this is a very unique venue within the Searcys estate.

Responsibilities

To plan, organise and deliver a successful operation of the conferences and banquets and other areas within the events department with the assistance of the relevant department heads – with a more directed focus on the internal operation of the building; To liaise with other key personal, including, events and sales department to deliver service that meets and exceeds client’s expectations; To brief the events team on all aspects of the business and to oversee the running of all events, workings lunches and dining; To meet clients on arrival making sure that the event is as they require and ensuring that any on the day changes are passed on to the relevant people where necessary; To train or provide training to the staff so to ensure they operate in accordance with the department’s standards including any casual labour that may be required; To liaise with key people in all necessary areas (kitchen, events, reception, etc…) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed; To monitor that all staff present themselves correctly dressed for duty and are well groomed whilst on duty

Requirements

Minimum 1 years experience in people management; Excellent product knowledge (food/beverage); Experience in running large events, dinners; Leads by example by always acting professional; Excellent communication skills; Takes the initiative; Excellent time management; Supportive / Team player; Strong presentation skills; Excellent customer care skills

Benefits

50% discount across Searcys venues; Enrolment into the Searcys pension scheme; Up to 38 days annual leave (dependant on job role); Access to everyday discounts and communication portal; Employee assistance programme; Enrolment into Searcys Champagne School; Meals provided on shift when working within one of our venue; Birthday off, to celebrate in style; A day of to volunteer and support a charity of your choice