Floor Manager - Kuwait

We are hiring experienced Floor Manager for a reputed restaurant group in Kuwait

Key Responsibilities

- Oversee daily restaurant floor operations and ensure smooth service flow

- Supervise waiters, captains, hosts, and front-of-house staff

- Ensure high standards of guest service and customer satisfaction

- Handle guest complaints and resolve issues professionally

- Monitor staff grooming, discipline, attendance, and performance

- Coordinate with kitchen and bar teams for efficient service

- Ensure restaurant cleanliness, ambiance, and presentation standards

- Manage table reservations, seating arrangements, and guest handling

- Assist in staff training and team motivation

- Ensure compliance with hygiene, safety, and company SOPs

- Support restaurant management in achieving sales and service targets

- Prepare shift reports and operational updates when required

🔹 Benefits:
✔ 500 KD Based on Experience
✔ Accommodation & Transportation Provided

Job Location : Kuwait

Requirements

Diploma/Degree in Hotel Management or Hospitality preferred; Minimum 4–6 years of experience in restaurant or hospitality operations; At least 2 years of experience in a supervisory/front-of-house management role; Strong leadership and customer service skills; Good communication and team management abilities; Experience in fine dining or high-volume restaurant operations preferred; Ability to work under pressure and handle busy service periods; Gulf experience preferred