Food & Beverage Supervisor

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Oaks Lake Crackenback Resort are looking for an enthusiastic and service-driven Food & Beverage Supervisor to join our team on a casual basis.

This role is essential in supporting the smooth operation of our food and beverage outlets while leading a small team to deliver exceptional guest experiences. The successful candidate will oversee daily service, mentor team members, and ensure all service standards are met across breakfast, lunch, and dinner shifts.

Shift Details (subject to change)

- Breakfast shifts
- Shifts during occasional events including weddings, functions and conferences
- Rotating roster across Monday through Sunday
- Shifts from 7am

Hourly Rates (excluding superannuation)

Monday - Friday: $39.13 per hour

Saturday: $46.95 per hour

Sunday: $54.78 per hour

Successful candidates will have

If you're enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team.

Responsibilities

Lead and support the F&B team to ensure professional, efficient, & high-quality service.; Assist with taking guest orders accurately and ensuring guest preferences are accommodated.; Demonstrate menu knowledge and confidently recommend food and beverage options to guests.; Oversee the serving of food and beverages, maintaining professional standards and guest satisfaction.; Deliver exceptional customer service and resolve guest concerns promptly.; Coach and mentor team members, providing guidance, support, and training as required.; Assist with rostering, shift coordination, and workflow planning to maintain smooth operations.; Ensure compliance with RSA, hygiene, and workplace health and safety standards.; Support management with reporting, stock management, and service improvement initiatives.

Requirements

Demonstrated experience leading, coaching, or mentoring a team in a hospitality environment.; Previous experience as a Food & Beverage Attendant, Waiter/Waitress or Bartender.; Current RSA (Responsible Service of Alcohol) certification.; Warm, approachable demeanour with a positive attitude.; Proven ability to deliver high-quality guest service consistently.; Professional presentation and strong communication skills.; Reliability and flexibility to work across a rotating roster, including weekends and public holidays.