Forward Deployed Engineer

LiveKit is seeking a Forward Deployed Engineer (FDE) to work directly with customers building real-time communication and voice AI applications on the LiveKit platform.

Responsibilities

Work directly (remotely or on-site when necessary) with customer engineering teams to design and implement real-time applications built on LiveKit; Design scalable architectures for voice AI, real-time media, and developer platform use cases; Build prototype integrations, reference implementations, and sample applications to accelerate customer development; Help customers navigate SDKs, APIs, infrastructure, and deployment strategies for production systems; Debug and troubleshoot complex technical issues in production environments; Lead technical workshops and architecture sessions with developers and product teams; Translate customer needs into technical insights that inform product and platform development; Partner with Product and Engineering to improve developer experience, documentation, and tooling; Contribute code, examples, or improvements to LiveKit's open-source ecosystem when helpful; Act as a trusted advisor helping customers successfully launch and scale applications on LiveKit

Requirements

are obsessed with helping developers succeed; are known as the go-to person for solving tricky technical issues; work hard and can move fast without sacrificing quality; care deeply about polish, detail, and clear communication; are a fast learner, frequently picking up new tools, systems, and skills; Strong engineering background with 7+ years of experience in backend or infrastructure engineering; Proficient in one or more programming languages such as Go, Python, Node, Rust, or C++; Comfortable working across APIs, SDKs, distributed systems, and cloud infrastructure; Experience building or integrating developer platforms or real-time systems; Able to quickly understand complex systems and debug issues in real-world environments; Strong communicator who can collaborate directly with customer engineering teams and internal product teams; Comfortable operating in fast-paced, low-process environments where ownership and initiative matter; Excited to work hands-on with customers solving complex technical implementation challenges

Nice to have

Experience with WebRTC, real-time media systems, or telephony/SIP infrastructure; Familiarity with voice AI, conversational agents, or AI infrastructure; Experience working in customer-facing engineering roles such as Solutions Engineer, Field Engineer, or Forward Deployed Engineer; Experience contributing to open-source projects or developer ecosystems; Previous experience building with or integrating LiveKit

Benefits

An opportunity to build something truly impactful to the world; Contribute to open source alongside world-class engineers; Competitive salary and equity package; Health, dental, and vision benefits; Flexible vacation policy