Founding Compliance & IT Ops

As Rilla scales, so does the trust our customers place in us and the compliance and IT backbone that trust runs on. This is a founding role to own it end to end. You'll maintain SOC 2 and drive HIPAA, GDPR, and ISO 27001 from the ground up. Today this work is done manually, and it doesn't scale. Your job is to turn compliance from a recurring fire drill into an automated, AI-native system that runs itself. We're looking for a builder who reaches for AI first, automates the boring parts, and treats audits as engineering problems. You'll sit on our BizOps team and work across engineering, HR, legal, and leadership — the connective tissue that keeps everyone moving fast without breaking things that are hard to un-break. You'll also own the IT foundation itself: device management, network troubleshooting, and general IT ops. There's no dedicated IT system in place today, so you'll get to design it right the first time.

Responsibilities

Own and maintain SOC 2, and drive HIPAA, GDPR, and ISO 27001 to completion; Automate compliance workflows with AI so audit readiness is continuous, not a scramble; Build the systems, evidence pipelines, and processes that let us operate in regulated environments at speed; Translate between engineering, HR, legal, and leadership. Turning ambiguous requirements into clear, tracked, delivered work; Execute employee onboarding and offboarding processes with attention to security, compliance, and user experience; Stand up our IT foundation from scratch and choose the tooling we'll grow into; Create clear, trusted visibility into compliance and IT status for leadership; Provide local IT support for office employees including in-person troubleshooting, setup, and hardware support

Requirements

A strong technical foundation. A computer science background or equivalent hands-on technical ability; Genuine fluency with AI tools, and a track record of using them to automate real work; Excellent written and verbal communication across technical and non-technical audiences; Comfort shipping in ambiguity, with a bias for driving clarity and removing blockers; The judgment to operate in regulated systems where the details matter

Nice to have

Prior compliance experience, SOC 2 at minimum; Hands-on experience with HIPAA, GDPR, or ISO 27001; Experience standing up IT or device management for a growing team

Benefits

Equity; Medical, dental, and vision insurance; Breakfast, lunch, dinner, and supplementary food and drink; Wellness / Gym Benefits; Commuter benefits; Relocation assistance; Take what you need paid time off, not accrual-based; $1,000 stipend for learning and personal growth; $1,500/month rent stipend; Tech equipment