FP&A Mgr

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

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FD21

For positions in this location, we offer a base pay of $137,700 - $241,000 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Responsibilities

Lead monthly, quarterly, and annual bookings processes across multiple verticals and geographies; Partner with Sales, Analytics, Investor Relations and Corporate Strategy teams, to assess risks and opportunities impacting bookings and customer performance; Deliver actionable reporting insights to senior leadership, while supporting executive OKR’s across the enterprise; Develop and maintain key performance indicators to measure bookings health, pipeline performance, productivity, and growth trends; Translate complex datasets into concise business insights that influence strategic decisions; Support high visibility deliverables and reporting activities, including leadership performance reviews, earnings activities, and Financial Analyst Day; Partner with cross-functional stakeholders to improve data quality, reporting consistency, and governance standards; Support implementation and enhancement of financial systems, dashboards, and analytical tools; Champion automation opportunities within FP&A through Power BI, Snowflake, AI tools, RPA solutions, and scalable reporting processes

Requirements

7+ years experience; Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.; Interest understanding beyond the "what" as to the "why"; Experience in FP&A, Strategic Finance, Corporate Finance, Sales Finance, Consulting, Investment Banking, or related analytical functions; Financial modeling and reporting abilities; Ability to manage multiple priorities in a fast-paced environment; Proficiency in working with large datasets and identifying trends / anomalies against expectations; Expertise with Power BI, Snowflake, SQL, or similar analytical platforms