Front Desk Coordinator

The Front Desk Coordinator is responsible for the day-to-day front-of-house operations and in-office experience for the NYC office. This role serves as the first point of contact for employees, candidates, clients, vendors, and visitors, ensuring a welcoming, organized, and well-maintained workplace. Working closely with the Workplace Lead, the Coordinator supports office operations, facilities coordination, employee experience initiatives, and workplace events to help deliver a seamless in-office experience.

Responsibilities

Manage front desk and reception coverage during core business hours; Welcome employees, candidates, clients, vendors, and visitors, creating a professional and positive first impression; Coordinate visitor registration, check-in, and building security procedures; Serve as the primary on-site point of contact for employees, visitors, vendors, and deliveries; Manage office access badges in coordination with building management; Coordinate conference room reservations and help ensure meeting spaces are prepared for meetings, interviews, and events; Conduct daily office walkthroughs to identify workplace needs and help ensure the office remains clean, organized, and guest-ready; Partner with the building porter to help maintain kitchens, pantries, restrooms, copy areas, and common spaces by replenishing supplies and monitoring workplace standards; Coordinate incoming and outgoing mail, packages, and shipments while maintaining organized mailroom operations; Support the submission and coordination of routine building service requests, vendor access, and facility maintenance requests in partnership with the Workplace Lead; Coordinate with building management and vendors to support day-to-day office operations; Support general office upkeep by resetting shared spaces and helping maintain an organized workplace environment; Support office events, board meetings, employee engagement activities, and workplace programming; Assist with employee gifting programs, milestone celebrations, and workplace swag inventory; Distribute workplace communications, office updates, and employee announcements; Support employee-facing workplace services and other administrative requests as needed; Support the Workplace Lead with workplace initiatives, office projects, and company-wide events; Assist with ad hoc workplace projects and cross-functional requests while aligning priorities with the Workplace Lead

Requirements

You thrive in fast-paced environments; You are high-intensity and care a lot about what you do, and you're ecstatic to work at a startup; You are ambitious; You have fun solving problems that others think are impossible; You are curious; You find joy in learning about AI, technology, and finance; You are an owner; You are autonomous, self-directed, and comfortable working with ambiguity; You are collaborative, organized, thoughtful, and kind