Front Desk & Office Administrator

As a Front Desk / Office Administrator, you will play an essential role in supporting the daily operations of our campus and ensuring an excellent experience for students, parents, teachers, and visitors. This role goes beyond traditional front desk responsibilities. You will help coordinate day-to-day campus operations, assist with educational activities and events, support communication with families, and help maintain a positive, organized, and engaging environment for our students.

Responsibilities

Assist with daily campus operations; Create and manage calendars, schedules, class rosters, and administrative records; Welcome students, parents, and visitors while providing exceptional customer service; Answer phone calls and assist parents with questions, concerns, and inquiries; Support student check-in, classroom coordination, and front desk operations; Assist with student enrollment and academic administrative processes; Organize and support campus events, activities, and classroom setup; Maintain campus facilities, classrooms, and equipment; Communicate regularly with parents and provide updates; Support teachers and staff in maintaining a safe, positive, and engaging learning environment

Requirements

Available to work Friday, Saturday, and Sunday; Bilingual in Mandarin and English; Valid driver's license and reliable transportation; Ability to lift and carry 25+ lbs (11+ kg); Working knowledge of Microsoft Office Suite; Excellent communication and collaboration skills; Strong organizational skills with exceptional attention to detail; Able to manage multiple responsibilities in a fast-paced environment; Growth mindset with a proactive and positive attitude; Passionate about education and enjoys working with children and families; Patient, dependable, and able to build positive relationships with students and parents

Nice to have

Previous experience in education, administration, customer service, or related fields; Microsoft Excel