Front Desk Package Attendant - Azzurra

Action is seeking a full-time Package Attendant to join our Azzurra team located in Los Angeles, CA. Schedule: Monday - Friday from 11:00 AM to 7:30 PM.

Responsibilities

Scanning and logging of incoming packages in the Management App system; Store received packages in appropriate storage locations (Package Room, Front Desk, etc.); Retrieve packages from the Loading Dock and transport them to the Package Room; Retrieve packages for residents when requested, logging packages as retrieved in the system; Deliver packages to homeowner units when requested; Perform audit of packages twice daily; Sort, identify, and distribute USPS mail as appropriate; Monitor activity in the Lobby and, when necessary, coordinate on-site personnel to address residents' and guests' needs; Utilize the Master Phone Directory to contact residents to announce guests and deliveries; Monitor lobby activity and maintain access control; Provide shift coverage for the Front Desk and Loading Dock, as needed; Address resident and guest concerns and questions

Requirements

Must be over 18 years of age; Successfully pass a pre-employment background check and drug screening; At least 1 year of customer service experience; Polished and professional appearance and demeanor; Upbeat and positive team player attitude; Strong judgment and solutions-oriented; Proactive customer service approach

Nice to have

Hospitality, luxury retail or fine dining experience; Hospitality Management college students or recent graduates

Benefits

Competitive pay; Opportunities for career growth and advancement; Medical, dental, and vision insurance; Pet insurance; 401(k) with company match; Life and disability support for qualifying team members; Generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members; Investment in infrastructure, technology, training, and tools