Front Desk Receptionist

ms consultants is seeking a Front Desk Receptionist position at our Columbus, Ohio office. The successful individual will greet and assist callers, visitors, vendors, and staff day-to-day. The individual will also perform routine office support work as needed and directed, based on the needs of the business.

Responsibilities

Greet and assist callers, visitors, vendors, and staff day-to-day; Answering and distributing incoming calls and directing calls of specific and general nature to the appropriate party; Greeting and directing visitors, clients, and applicants to the appropriate party; Opening and closing lobby, front desk and phones for business; Maintaining all conference room schedules for meetings via Microsoft Outlook; Processing and distributing all incoming and outgoing mail and shipments; Performing general administrative duties; Maintaining all supplies associated with the mailroom; Maintaining daily logs for visitors, and employees; Maintaining distribution lists for incoming material; Maintaining and updating switchboard and software as necessary; Maintaining access for Key Fobts/swipe cards for security system; Serving as a liaison for troubleshooting phones and software when necessary; Performing special projects and other related business duties as requested and delegated, in support of the office and administrative staff

Requirements

Excellent written and verbal communication and interpersonal skills; Willingness to multitask and prioritize specific situations; Ability to appropriately handle confidential and sensitive information; Must be able to maintain composure and provide excellent customer service; Ability to operate a multiline switchboard software; Strong Microsoft office skills, including Word, Outlook, and OneNote, Excel preferred; Ability to learn new software business product such as Deltek; High School Diploma; Three years of work experience in a professional office environment with experience directing inbound calls; Must be available to work business hours (8:00am-5:00pm) 5 days/week and be reliable

Nice to have

Microsoft Excel

Benefits

Opportunities for advancement; Costs for licensure, certifications, and further education; Health coverage; Life insurance; Disability; Long-term care; 401(k) with company matching contributions; Paid time off; Flexible work schedules; Company paid holiday; Hybrid work option